Service Center
Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
2/23/2024
I was very hesitant when I found out Gary left, Stefano was amazing!
5 out of 5
2/23/2024
Excellent service by Stefano!
Efficient and responsive
I would recommend him without reservations
5 out of 5
2/23/2024
Thanks
5 out of 5
2/23/2024
Tony is always very nice an trustworthy. I trust all of his recommendations
4 out of 5
2/22/2024
Hhh
5 out of 5
2/22/2024
Very good, thank you very much for the service.
5 out of 5
2/22/2024
Jaylene was very helpful and professional. Really appreciated her attention to my service issues.
5 out of 5
2/22/2024
Amazing service every time. Highly recommend Audi Lakeland service department. Tony is great, attentive, and has all the answers you need. He will always take care of you.
5 out of 5
2/21/2024
Thank you for your great service!
2 out of 5
2/21/2024
Tony it was a compete **** show and I’ll never bring a car there to get serviced. I was so pissed I was ready to walk out on the Maserati deal. They totally **** me on the battery change. I had actually chilled and this just fired me up again. I definitely be getting the Maserati oil changes at the St Pete dealer. You guys stole 5 hours of my time waiting on the tech to change a battery. I was there at 7:50 for my 8 appt and left after 1. My time is more valuable than the BS labor charge I paid. Who is going to reimburse my time. You and Vito were great with the sale.
5 out of 5
2/20/2024
Christian was great! Fully satisfied with the service
5 out of 5
2/20/2024
Ryan was great from start to finish.
4 out of 5
2/20/2024
Jaylene provided great customer service. Jaylene answered my questions and was very informative throughout the evaluation and tire replacement. I appreciated Jaylene's knowledge and communication - she was so nice to work with. Thank you.
2 out of 5
2/20/2024
The process took almost 3 weeks and the part is $6,000 ridiculous but Ryan was very helpful
5 out of 5
2/20/2024
Stefano did an excellent job! Communicated well and made sure I understood everything!
4 out of 5
2/19/2024
Ryan was outstanding from the loaner car to listening to keeping all promises and times in check
5 out of 5
2/19/2024
Stefano was extremely professional. And even made my kids laugh. I really enjoyed my experience during my last service for my Q5. Stefano’s kindness and respect are one of the reasons we keep coming back to Audi.
5 out of 5
2/19/2024
Thank you for your service! I appreciate you professionalism, high quality work done and the super quick process!
5 out of 5
2/19/2024
The overall service was great and pleasant experience.
5 out of 5
2/18/2024
Customer friendly Jaylene. Thanks
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