Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/26/2024
Very helpful!
5 out of 5
2/26/2024
Great communication skills!
5 out of 5
2/25/2024
Thank you
5 out of 5
2/25/2024
He was extremely knowledgeable, professional, personable, and genuinely helpful. Excellent employee who represents the brand well! Very satisfied. Thank you!
5 out of 5
2/25/2024
Thank you you did the great job
5 out of 5
2/25/2024
A+++ service!
4 out of 5
2/25/2024
Jaylene is the MOST HELPFUL service specialist. I always go to her and always will for her attentive nature and honest evaluation. I give her 5STARS for her customer service!
- Raj Banerjee
4 out of 5
2/25/2024
Sino was awesome to work with. I really appreciated his help. He went into detail about what needs to be done and why it needs to be done, he had to deal with an outside extended warranty company I had and I’m sure that wasn’t the easiest, but he was able to make it happen. It’s just a really nice feeling working with someone who shows he obviously cares very much about doing a good job. So this will be the place I come to if I need repairs and maintenance in the future.
5 out of 5
2/25/2024
Great service team!!
2 out of 5
2/25/2024
Stefano was very impersonal at the beginning of my appointment but had better manners at the end. He’s not great at providing a lot of details - about what the service would entail, what the costs are etc.
I had a warning light after my service stating there’s too much oil. Now I wonder if they removed too much when they corrected it. I don’t have a lot of confidence the service was performed correctly. They also left a tool in my car. They were supposed to follow up the next day to arrange time to come get the part from me. I still haven’t heard from them.
5 out of 5
2/25/2024
Tony our service advisor is excellent
5 out of 5
2/24/2024
The service I received far surpassed my ecxpectations. I’m always happy with the service. He does a great job and keeps me updated on what is needed on my vehicle.
5 out of 5
2/24/2024
Sino did a great job helping us with an unexpected car issue, he went above and beyond my expectations. He explained the issues with the car well and showed that he cared about his customers.
Great job, thank you Sino
5 out of 5
2/24/2024
Jaylene was personable, competent and efficient. My highest grade for her
4 out of 5
2/24/2024
Yes good services but the prices for
An oil change is outrageous. Overall Audi services are super expensive.
5 out of 5
2/23/2024
Roberto was wonderful
4 out of 5
2/23/2024
I want to commend the McGrath service team for outstanding service. As a longtime Toyota owner, I made a jump to another brand. The sales experience was excellent, and I was hoping not to visit the service department for a while. Despite my trepidation, Ryan greeted me and made me feel at ease. He showed empathy, great listener, and went above and beyond to treat my situation with great care. His attention to my needs allowed me to get service with confidence, confirming to me that I have made the right decision in working with McGrath Auto. It is the little things that make your car buying/service needs special. I will be recommending this to my friends looking for a better experience. Please thank your entire team. Well done.
5 out of 5
2/23/2024
Ryan was great! Great asset to your company! Give up the great work
5 out of 5
2/23/2024
very good thank you very much
5 out of 5
2/23/2024
Service department is top notch !! And especially Seno he goes that extra mile to appease his customers. The world needs more men like Sino !! Thank you for caring my friend.
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