Service Center
Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
7/29/2021
Rude !!!
2 out of 5
7/29/2021
James was great but your service costs were way too high so I did not get the work done
4 out of 5
7/29/2021
James is great as usual. Just not so happy with these consistent service issues I have been having.
5 out of 5
7/29/2021
Great service, great talking with Rony and your sales team
5 out of 5
7/29/2021
Very satisfied
5 out of 5
7/28/2021
Ty
5 out of 5
7/28/2021
James once again displayed exceptional customer service. I appreciate him keeping me informed of my vehicle’s status, every step of the process. Thanks!
5 out of 5
7/28/2021
Randy and Andrew were great!
3 out of 5
7/27/2021
I was upset that my transmission went out at 54,000
5 out of 5
7/27/2021
Gary does an excellent job answering all my questions & concerns. I appreciate his patience & understanding with me. We need more people in service like Gary!
-Audi customer for life
Karissa J
4 out of 5
7/27/2021
Great Job! Everything completed as advertised. Valet system is great the young man delivering my car was very polite and efficient. Thanks again
4 out of 5
7/27/2021
Great service by dealership. Thank you Mr. James.
5 out of 5
7/26/2021
As always, our experience with James was exemplary! Thank you, James.
1 out of 5
7/26/2021
I scheduled oil change on line last Friday,The oil change completed this Monday, When I back time home I found I was charged 15.92 called 'cosutomer pay shop charges for repair order', I showed Audi coupon 169.00 for oil change and rotation, I finally charged 200.89, I don't know why beyond the coupon there had extra charge 15.92. It's not the money, it's about trust.
Thanks
5 out of 5
7/26/2021
Andrew did a great job. He provided both professional and courteous service.
1 out of 5
7/25/2021
Still have a hole in my tire. I left a voicemail the same night when I picked up my car.
5 out of 5
7/24/2021
Excellent Customer Service!
1 out of 5
7/24/2021
I have had nothing but issues with my Q7 and it is under a year old. Audi has not helped in any way and continue to be rude over the phone. My most recent visit consisted of 3 broken issues , none were under warranty and Audi did not seem to care or help. Lastly, the car came back a complete mess with plastic and pine needles all over? So weird
5 out of 5
7/24/2021
Excellent
4 out of 5
7/24/2021
Randy is terrific.
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