Service Center
Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
11/23/2021
Eric is professional, knowledgeable and customer focused. He literally knocked my socks off! He looked up Ford Pass points and told me I had money to spend, he looked up my VIN and let me know I had a premium service plan and helped me understand how to use it, I needed a back floor mat and he escorted me to parts, and he made sure they fixed a recall that didn’t come in the mail until today! All around super helpful and I will be returning gladly for my next service appointment.
5 out of 5
11/23/2021
Very satisfied
5 out of 5
11/23/2021
Great guy
4 out of 5
11/23/2021
William did his best to make sure that the extended warranty items were completed properly despite pushback from the warranty company. My Golf R runs and looks great again!
5 out of 5
11/23/2021
Very pleasant, courteous, and professional
5 out of 5
11/23/2021
Very efficient & thorough
4 out of 5
11/23/2021
I’m always taken back with darlings service dept very personal
Kind respectful even my coffee was good thank you
5 out of 5
11/23/2021
My appointment was on time and was fast
5 out of 5
11/22/2021
Andrew was very friendly and knowledgeable! Great service and willingness to make sure I have everything before leaving.
4 out of 5
11/22/2021
She did a great job in a tough situation.
Great Customer communication.
2 out of 5
11/21/2021
My visit was projected to take 2.5 hours and I was there for 5.5, which completely ruined the plans I had set for the day. It isn't Jacky's fault necessarily, but I'm rethinking future service with you if my visits continue to be unreliable.
5 out of 5
11/21/2021
Jaylene was very helpful and timely.
I am quite happy!
4 out of 5
11/21/2021
Joe and Cooper both did a superb job of making sure that my tire leak was fixed even when they didn’t have very much time to work on it.It’s that kind of service that really wows the customer.
5 out of 5
11/21/2021
He did a good job.
2 out of 5
11/21/2021
James was great but your service techs are just parts changers they dont trouble shoot the issue to a particular part but rather want to change everything in that area to solve the problem..Diagnostics was a joke.
5 out of 5
11/21/2021
Everything went great kudos to erIc
5 out of 5
11/21/2021
He was very courteous and informative
5 out of 5
11/21/2021
Gary always comes through with everything I have needed. Thames!
5 out of 5
11/21/2021
Very pleasant, positive and informative. Thank you
4 out of 5
11/20/2021
Great service all around at your dealership
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