Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/16/2024
Stefani in an excellent service rep
5 out of 5
5/16/2024
Very satisfied
4 out of 5
5/16/2024
Jaylene provides amazing customer service and is a kind person. I don’t think the dealer could ask for more.
5 out of 5
5/15/2024
Tony was fantastic
4 out of 5
5/15/2024
simon was very nice and efficient. He said I needed 3tires but have decided to wait and maybe get another quote or 2 . Thank you
2 out of 5
5/15/2024
The service took two days. I was expecting two hours
5 out of 5
5/14/2024
Stefani was very nice and polite. He gave me a quick and great service. He is a good asset to the company.
5 out of 5
5/14/2024
Great service
4 out of 5
5/14/2024
Alex was superb - we had just arrived on the auto train in Sanford from VA when our low pressure warning light came on. We were a mile away from your dealership and were seen/taken care of immediately. We had tires replaced with no issues, and Alex arranged for Ubers for us to get some lunch while work was done. It was a perfect experience- the car wash was a great ending. Perfect Audi service
2 out of 5
5/14/2024
Alejandro was great, however, when he was out, I could not get any help from anyone else. I asked for multiple updates on Monday with no response, then I called for an update & the lady that answered said she couldn’t get me any information & I would have to call back in the morning. Since I was at work, I had my mom call for an update. When she did, she was HUNG UP ON & the service advisor proceeded to call me twice, then my mom got him on the phone again & was refused to be passed to a manager. Overall, shocking customer service & we found out my car had BEEN ready & no one let me know until it was too late to pickup on Monday.
5 out of 5
5/14/2024
Thank you!
5 out of 5
5/12/2024
5 star
2 out of 5
5/12/2024
No big deal, it just took awhile to get our loaner ready so we could go take care of our business for the day.
5 out of 5
5/12/2024
Every time I go in to get my car serviced Jaylene is there too and it’s like seeing an old friend now. Shes always nice to talk to and she always makes sure im updated on everything with my car.
5 out of 5
5/12/2024
Both Arameh and the young man who picked up my car were phenomenal
5 out of 5
5/12/2024
Great exceptional service
Well received and really did a great job within 24 hours. Thank you for the loaner car.
5 out of 5
5/12/2024
Thank you! Excellent service!
5 out of 5
5/12/2024
Ryan was perfect. He is knowledgeable, polite, even keeled, great personality and Audi is lucky to have him.
5 out of 5
5/12/2024
Jaylene did an excellent job from start to finish!
5 out of 5
5/11/2024
Great job and attention to detail!
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