Audi USA

Admittedly I don’t have the expertise in the type of service that was provided regarding the hybrid battery in my fusion. It seems to be functioning well now and test results indicate that the battery is in good operating condition. I am very satisfied with the work and now have piece of mind enough to give this vehicle to my granddaughter as her 1st car.

Excellent service.

Mr. James Green is always very professional and pleasant to work with. Thank you for your service

Very good but due to mandatory training for one of the finance persons. That slowed up the process.

Great service!!! Thank you Jaylene!!!

Service dept addressed issues with our suv and completed everything that needed to be taken care of. Thanks for making this processs effortless!

As always Jacky was helpful and friendly. Thanks

The service folks were extremely friendly and very courteous and helpful. We are still working to completely resolve an issue regarding my driver side air bag....despite the severe warnings I was given by the two salesmen, and the finance man who completed my paperwork at Pompano Beach Volkswagon...The service history shown to me in Florida, at the time of the sale, showed I would need to replace my DS airbag as soon as possible, because it was a recall that had not been fulfilled..it was highlighted in yellow ???? ..The Pompano Beach service department told me it would take over two weeks for them to get the part and do the replacement, and I couldn't wait, as I had a fixed reservation to catch the Auto train home.The folks at Vista told me to make sure and replace it as soon as possible...they even offered me the option of removing it, but I decided it would be safer to leave it in for the ride home to Maine. Then, it took me 60 days to receive my registration papers, which delayed my inspection appointment with Darlings. Finally able to get the inspection,yesterday, I requested the air bag replacement, and Jackie looked up the service history again (three months later) and found that the service history now shows the air bag had actually been replaced, four days before I bought the car. I'm still confused, but reassured by Jackie's logic. I just don't understand why the service department at Vista,who did do a "quickie" look over the car for me... and the two salesmen, and the man who completed the sale...all told me to get the driver's side air bag replaced ? How could they have not known that it was already done? As I said before, I'm reassured by Jackie's logic and professionalism ...but I still wish there was a way to be 100 percent certain it has been replaced.

They are professional, they did the work in a timely manner. Keep me informed. Great job.

I was extremely pleased with the service I received and how Katelyn took the initiative to help expedite the recall and the maintenance needed. Thank you to everyone who serviced my car.

Jacky provided very focused customer services. He clearly explained the service I needed, and he was obviously committed to help us to realize the maximum satisfaction with our vehicle. Jacky is a great example of the outstanding automotive professionals that work for Darling’s.

It was a smooth process. The problems about the recall were explained and the service agent was very attentive and efficient. I have never been disappointed by the superb service staff

My comfort was attended to with no questions or issues

Tony was great!

Job well done as always!

Kaitlyn was wonderful! She was knowledgeable and very helpful. She gets a 10 out of 10!

Thanks William. Great service.

Excellent Service as Usual

Quick and easy. Thanks!

Jeff was extremely pleasant me. Welcomed me and informed me of all service details. Absolutely satisfied.