Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
6/21/2022
Dariusz delivered highest standards of customer service as always!
He always follows up and treats customers with respect and makes them feel that their vehicle is in good hands!
Thanks again Dariusz!
5 out of 5
6/20/2022
James is always courteous and professional!
5 out of 5
6/20/2022
Jeff Greeted me quickly in the service bay. Very professional and courteous. Vehicle was serviced quickly and returned. 5-Star service once again.
5 out of 5
6/20/2022
James Green was very professional, helpful and friendly. Took care of our services needs.
4 out of 5
6/20/2022
I had great service at Darlings Ford today with Jeffrey S.
1 out of 5
6/20/2022
Car needed a part and the dealership was not able to provide it in a timely manner, in fact I was told what I would think was a relatively simple part was back ordered and they would not even give a guess at when or if they could find a connector for the oxygen sensor on the catalytic converter.
5 out of 5
6/20/2022
Amazing Service efficient, friendly and timely
Super friendly staff makes you feel like family..William is The Best
3 out of 5
6/20/2022
Too long a lag time from call with problem and scheduling of visit to determine what needs to be repaired or replaced
4 out of 5
6/19/2022
Jaylene is great!
5 out of 5
6/19/2022
Kaitlin was very courteous and professional as well as helpful..
1 out of 5
6/19/2022
I scheduled an appointment three weeks ago I had a bad tire that needed replacing this was a safety issue I was surprised they made me wait three weeks for Tire when I got there today 8 o’clock in the morning 25 miles of traveling to find out they didn’t have the tire in stock that was after I called the day before to confirm the appointment they should’ve checked to make sure they didn’t have the tire before having me drive 25 miles other than that I have no issues with Audi thank you
5 out of 5
6/19/2022
Friendly. Keep me updated on the progress. Explain what was needed during the visit
4 out of 5
6/18/2022
Helpful and thorough!
4 out of 5
6/18/2022
I continue to return to Audi Lakeland because of James. He is such a professional. He makes the customer feel like he/she is the only person that matters. He is patient, detailed, and knows his customers. Depending on the value of my car, I would purchase another from Audi Lakeland all because of James. Thank you, James.
5 out of 5
6/18/2022
Awesome as always
5 out of 5
6/18/2022
Always pleased with the service I receive from International Atos of Orland Park. Gerald goes above & beyond! Thanks!
5 out of 5
6/18/2022
Gerald was great, explained everything well, also gave me information about my windshield that was very helpful!
5 out of 5
6/18/2022
Gerald was very patient. I ask a lot of questions. He answered all of them
1 out of 5
6/18/2022
A staff member left a chick fil a container on the floor of my passenger seat. Very disappointing that someone at your dealership disrespected a customer by eating and leaving garbage in my car. Who knows if they drove in my car to get the sandwich…
4 out of 5
6/18/2022
Katelyn did an excellent job. Although my car was never washed but that’ was not her fault
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