Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
11/18/2022
Very pleased
5 out of 5
11/18/2022
Gerald Wilson is the best. He is always helpful
4 out of 5
11/18/2022
Very courteous...he explained the needed service and coordinated well the order of parts and scheduled the trained tech to repair my car..thanks
5 out of 5
11/18/2022
As inconvenient it is to be without my vehicle, Gerald kept me informed of the process being made on my vehicle. He secured me with a very nice loaner.
Gerald is always very professional with me. I appreciate that about him.
4 out of 5
11/18/2022
Andrew is an excellent representative for Audi. His service was one your best team members.
I was not too happy with Maria’s (receptionist?) tone with me when I made my initial inquiry about a service appointment… much too surly ????
5 out of 5
11/18/2022
Jacob has great customer service skills. He was friendly, knowledgeable, patient, and helpful. He took the time to go for a ride in my vehicle so he could experience it’s problem.
5 out of 5
11/18/2022
Thanks for going the extra mile for me.
5 out of 5
11/18/2022
The entire team specifically Wayne Biebel work fast and diligently to help our family purchase the right vehicle.
1 out of 5
11/18/2022
The needed part was not in stock. I had to return the next day to have the service call completed.
4 out of 5
11/18/2022
Very customer oriented! Made things right that someone else messed up! Great person to deal with!
4 out of 5
11/18/2022
Joe was very responsive and courteous. I really needed the truck for a trip to Boston and fitted me right in to fix my wiper problem.
5 out of 5
11/18/2022
Thank you Jeff for taking care of my needs.
5 out of 5
11/18/2022
Thanks for a job well done in a timely manner Cooper is polite and personable
2 out of 5
11/17/2022
Every time my vehicle has been serviced, I must request for it to be washed. I didn’t have the time this time to wait so I didn’t bother asking. Additionally, after having my vehicle in for servicing for a month, I now have to bring the vehicle back because the service job is yet incomplete. The vehicle was due for an oil change at the time the vehicle was dropped off… (it was short by a few hundred miles - however definitely receiving alerts the dashboard at the time of service) after such an extensive delay in service I surely didn’t expect to get my vehicle back and have to come back immediately and not wait for an opening to complete the service that should have already been completed. Totally frustrating and a total infringement on my time.
1 out of 5
11/17/2022
Informed by William O'rourke to pay $ 90 for oil change because I only did 3000 miles. I refused. Did not get computer printout what was done to my car.
4 out of 5
11/17/2022
Friendly & she got the vehicle completed within the timeframe as promised
5 out of 5
11/17/2022
Great experience, polite and timely!
5 out of 5
11/17/2022
All ok????
5 out of 5
11/17/2022
All good service is excellent
5 out of 5
11/17/2022
Everything was perfect
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