Thanks for your service on my car.
Every interaction and touch point by your Lexus team is top notch!
Scott- always the professional and assists in every way . Always a pleasure working with him
Kay- polished, efficient and takes care of all the things when it comes to service.
Walter- friendly, engaging and I appreciate his service with taking me to work!
I was also greeted very well upon arrival of drop off and arrival for pick up
Always a well stocked refreshment area
Thanks for best in class dealership and service experience!
Sharon C
Kay by far is the best person I have ever. Her customer service skills beyond expectation.
I was having a stressful moment with my car. But her personality and customer service was outstanding. Made the process very smooth. Thank you ????????
MJ was an exceptional service representative and someone JM should be very happy to have him as an employee. He is a true gentleman.
I think it was a very busy day for them, but it took forever and they didn’t realize that I had warranty. They were trying to charge me. It was kind of a mess honestly again I think they were just too busy.
Mr. Faustino Ruiz was friendly, courteous and explained recommendations and costs. Mr. Ruiz is certainly an asset to Crown Lexus.
Quick service and all questions answered.
Just need a little more communication on status
Always friendly personal from start to finish
It was a pleasure working with Elijah. He was very friendly and professional, and kept me informed throughout the entire process. I look forward to working with him again in the future.
Cory was excellent from start to finish. Easy to schedule online, straightforward check-in, and he communicated clearly throughout the whole visit. No pressure on the additional recommendations, he presented them, answered my questions honestly, and respected my decisions. The loaner car was ready without any hassle. Overall a smooth, professional experience. Will definitely be coming back to Cory for future service.
Thomas did a great job. Terrific customer service!
I was very disappointed of how dirty they left the interior of my car. I took couple photos that I will share with you.
MAICO is a professional and wonderful service provider. Thank you for the great experience.
George is the best! Thank you.
Tony is the best! Thank you again for your great service
Chris is always professional and proficient. He treats his customers with much respect and kindness. I'm a customer of many years and he is the best like Lexus's older days. We need more like him. Everyone was courtesy as well but he is the one I will always go to. Thank you for your service.
Very efficient and professional.
Friendly, customer service is great. Communication is awesome keeps me informed every step of the way.
Hey service advisor needs PR lessons .
Things got better when @ check out ask for service dept manager/ sup.
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