Lexus Monogram Service

As always the experience was completely excellent

I scheduled my appointment online when I was scheduling it had a service for 100 I think it was $120. It went through a lot of things that they would do on my car but when I got there and was talking it over with the service rep I think his name was Henry he told me I didn’t qualify for that one. The cheapest one I qualified was over $800. I thought that was very wrong. I couldn’t get the service that was offered to me online. I had to take the expensive one or nothing at all. He offered me three different type the most expensive with $1300.

Jose Valdez, he's very kind and helpful to me.

Good experience

Excellent communications!

Cory did a fabulous job with my car. I trust him to take care of it for me. The service at Lexus is excellent!!

Colorado Springs lexus takes care of their customers!

I am happy with the ease of my service appointment

Your scheduling of cars to be serviced should be reviewed. Timing and the no of technical people should be considered.

My and the whole team gave excellent excellent service. Thanks

I realize that I was only there for a recall.( Which surprised me after only owning the car for three months? Also to have a clear mask applied. (I did not get any instructions as to how long before I could wash the car and what is my warranty?) I was a bit disappointed. When I brought my car in for the recall and the clear mask, I asked Manuel if he could please Install the front license plate bracket and my license plate. That did not happen. I also asked Manuel if he could finish installing the all weather mats that I received in a box upon delivery. They were never installed and I had to ask specifically for them as they were part of my package. Manuel did not do that either. Also, this may seem petty, they put plastic down on the driver side floor board but I would’ve thought they might’ve done a quick vacuum of that mat?. This is not what I expected for service after I have purchased this car. Thank you so much for your attention. Tracy O

Daniel is great and I recommend him to my friends. He is great with customer service.

Jesse was very courteous and fully explained work to be done and answered all my questions.

Service was very good.

Tremendous service…Aaron is the best

Everything went great. Jessie was very polite and prompt,both appreciated.

Always a 10! Thanks

Sam was very kind and pleasant he explained everything to me and let me know what was going on. Thanks also for the mechanics.

Cory is outstanding!!

Thank You for being my service member today! Your so good at your position!!!!