We were completely satisfied whith Lexus service. And specifically thanks to Mrs Jeniffer Carraskoshe was very nice and extremely polite and helpful.
Best regards Zola.
Thank you Mr Hang for taking care of. My family and myself, we are greatfull and blessed by you exceptional service. Kind regards. Mohan
Thank you——-we drive over hours each way to receive your conscientious service. My lil 350h is very content this evening : ) Thanks
George was excellent to deal with today. Ontario Lexus couldn’t be better with providing excellent customer service. This is my first Lexus purchase and I hope to be an ongoing customer. I love my 350 IS!! Thank you.
I am a very satisfied customer, your Advisor Mr Colon is very professional
Very knowledgeable and make you feel very welcome
I will give Him a 10 rating in everything.
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Thank you.
Jessie Sarnowski was respectful, friendly, open and provided me with an honest assessment of my vehicle.
I do think the service is expensive
The experience today was very nice. Leo was excellent, and my car got the service that it needed.
My pleasure,love the service team!
Your services are excellent! Thanks!
Great and fast service. Jerry was excellent.
Hello
Upon receiving my car back, I noticed that the rearview mirrors were unfolded and the automatic headlights had been switched to the off position. Later that evening, while driving through Cajon Pass, I realized the headlights were off, which made the road very dark and caused a moment of concern. Additionally, I noticed the interior was not vacuumed, even though the car was washed. I appreciate the service provided and would kindly ask that, in the future, all vehicle settings and features be returned to their original positions, the same way the car was handed over.
Thank you for reading my concerns.
I am always very satisfied with the service I get because everyone is very professional and efficient ! I requested a loaner at the last minute and there was not a problem in getting one! That was great!
When I called and made the appointment, I was told by the person that scheduled the appointment a young lady that for the 15,000 mile check up it would be $126. When I got to Lexus the other service advisor told me it would be $226. I asked the service advisor which one was it and he said it was $226. I asked him how come I was told $100 less I wrote it down so I didn’t hear it wrong. He had no answer. I’ve been buying Lexus since 2005 which is 20 years. This is the first time this has happened.
Danny is the best! Good communication. Always feel well taken care of.
Yes, I was satisfied with service with Erik. He was nice and very professional.
My interaction with Lexus of El Cajon has always
been excellent.This is my third Lexus from this
Dealership and I will always return for service.
Tire Pressure indicator is active on Dash random front and rear pressure 39 front 38 rear above the 35psi as indicated on door
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