Service was easy in every way…Xavier Allen was friendly & efficient, service was fast & I was notified when the service was completed, Xavier walked me to my car
Great job,like always!!Thank you !!
Aaron is great to work with.
Thank you, Mr. Duran, for the excellent customer service you provided during my recent visit to Lexus of El Paso. Your professionalism, attention to detail, and dedication to customer satisfaction made the experience outstanding. I truly appreciate your assistance and the high level of service from the Lexus team.
Edith Martinez
Robert was very nice, he helped me with everything
Billy is incredibly friendly and despite having a line of people waiting to be helped by him he never acted overwhelmed or too busy to properly greet and make you feel welcomed. Kudos to him for his service excellence!
He provided good service to myself and the car, thank you!
He did an amazing job attending to the issue that was caused and really went above in beyond in communication and helping fix the issue. Some of the best customer service I’ve ever received.
No Lexus rental car available when I had made appointment I was set up for one. Shuttled to car rental they had no cars said it would be 1 hour . Missed my appointment and was charged a no show fee which I am not happy about. I picked up my car and did not get it serviced. I am hoping there will be some sort of compensation for this extremely negative experience. This is not what I expected as a Lexus dealership. I have left 2 messages for the service manager with no response. Getting ready to write a yelp review regarding this experience.
Thank you Elijah Dominguez.
Andrea M Gutierrez
George really assisted me in getting a new run-flat tire after Lexus roadside services delivered my car in a tow truck. I was surprised this whole process worked very well.
Elijah was great to work with and very thorough.
Justin Baker has always been very helpful friendly,and knowledgeable.
Henry was 100% amazing and very helpful and very professional. I can’t thank him enough for his help. You guys have a good one there
Mark Gray was very helpful and gave me THE BEST service! He answered all of my questions and was very nice. I give him 10/10! THANK YOU MARK YOU ARE THE BEST!
Thank you,
gerardo was very attentive to my car needs, especially since I had to have the smaller battery replaced even though I have only driven the car for 13 months. Very upsetting, but the experience at crown made up for it. Thanks
Jesse as always goes above and beyond to assist me and ensure everything is taken care of I appreciate his kindness and patience.
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