I was very pleased with the service thank you
I'm just curious but not sure if I would want to get a new car at my age.
Karen was a true professional and it was certainly a pleasure doing business with her. She gave me confidence to continue with Lexus
Got my vehicle on time to make it to my next appointment so that was a plus for me. Since I am a repeat customer with JM Lexus I was glad to see the level of service did not decline; however, I was taken aback at the state of some the chairs at the service desks including the one I sat on today. They were tattered and torn and that does not align with excellence. Todd was amazing.
Mj is an asset to your company he knows
How to provide exceptional customer servic
e and is a pleasant upbeat individual who speaks very highly of the Toyota and lexus company.
Joe was very professional, he always takes care of me. Give Joe a raise he definitely deserves it.
Jeff is awesome. He always pits in so much effort in his job. I bought my car there 29 years ago and he has consistently been the best person I have dealt with at Lexus. (All have been good, but he’s the best )
$500 + seems a bit much for replacement key
Sam was thorough and professional…good communication, as well!
Harry was very nice but just dropping off the car and getting loaner took over 30 minutes. I have just moved from Chicago and used McGrath Lexus for many years. The service department was much more user friendly
Cassie provided exceptional service from start to finish. She communicated clearly, kept me informed throughout the process, and made everything smooth and stress‑free. I truly appreciate her professionalism and attention to detail. Thank you for a great experience!
She is great-courteous, personable, knowledgeable.
She is an asset to the business.
BRJ
I was completely satisfied with the job done to my vehicle. It came back clean and repaired. The service was great. Delilah was fabulous. Very pleasant. Very easy to deal with. Went out of her way to make me comfortable. I appreciate what you did.
Polite, informative and impressed with the quality of customer service.
All good and appreciated the fast service, in and out in 40 minutes. Car wash could have been better though, lots of water spots
Always take our cars here, great service, good people, great warranty.
Omar is the best. We’ve always had a great experience when bringing our car in for service or recall.
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