Sam Lamas is excellent. Sam is great service representative. The person who performed service on car was very very sloppy and dirty! Black grease on brand new on 2 week car! - on driver side door - all over, black fingerprints on glove box. Sam was wonderful on cleaning up mess.
Mr. Temores was very professional, very easy explanation and not pressure. Kudos for him and Crown Lexus.
Excellent support by a talented and dedicated team. Service was exceptional as a 35 year retired military leader I’ve not seen any better. Continue to put customer first and your business will continue to to be successful
Jennifer Carrasco was professional, efficient, knowledgeable, friendly & patient.
Thank you.
Alyce M
Super great service & courtesy . Thank you
Amazing service advisor! Friendly, helpful, and very professional. They went above and beyond to make sure everything went perfectly.
Way over priced. I feel like i got ripped off.
I will personally be requesting my service rep Vahan for all future service appointments. He is knowledgeable and friendly, got me going as soon as I arrived (which was 10 minutes earlier than my scheduled appointment this morning,) and he follows up as asked. Most importantly, I find him to be trustworthy. I am satisfied as a whole and love my car, but truly I feel that he takes great care of me as a customer and I appreciate that.
He was so pleasant since a met him
Took my Lexus 460 to get a wheel alignment today and the service department were very professional and were able to fix my wheel alignment issue in less than 2 hours on an already full day of work. Vehicle is working as it should be with no issues to report. Thank you service team.
Roberto **** has the highest degree of excellent customer service! I look forward to working with him in the future. Thank you Jennifer
Everything went well and we were treated very nicely. Great customer service
Joe thank you for being on top of everything for me. You didn't hesitate to go above and beyond. Thank you once again.
Excellent service from Sam!
Xavier was great. Thoughtful, knowledgeable and friendly
Excellent service, the times amd communication was great. The repairs are perfect and there are no issues with the car.
Wendy waa helpful and delivered timely.
the service experience with Adrian was top notch…i came in for what i thought was an oil change. when he explained the rear brakes and battery issues it was in a clear and concise manner that i appreciate! i asked him if i need a loaner he said no my car would be ready by 5pm so i went upstairs made a cup of coffee and at 4:59pm he called saying the car was ready. going forward i trust Adrian 110% …
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