Very professional and reliable!
Thank you Tino...great service always.
Jessie Colon is a great Service consultant, He’s friendly,he knows his product .He is my go to guy on my Lexus and i have and will refer him to anybody i know who owns a Lexus
Faustino provided great customer service and was very helpful. He had me back on the road in no time, they did a great job with my vehicle.
The personnel are great to work with and the work is done timely with care. Thank you for your service
The porters were unprofessional.
Speeding in my car, slamming my doors
My car was wet from car wash, it was not dried off.
Robert went above & beyond & dried off my car .
Autum was very informative about the situation of my vehicle. This made me able to prioritize the needs of my car, so I can remain safe on the road protecting myself and the other drivers.
Robert was very professional and kept me informed throughout the process.
Robert kept me informed throughout the entire process, which I really appreciated and clearly explained the difference between necessary repairs and future recommendations.
TINI Ruiz was great! He really made our experience there delightful. He was very informative and also got us a courtesy vehicle. Excellent service at Crown!
Your service rep was fantastic
Hello, It been about a half a day now but this is regarding my 2018 nissan frontier. Overall it was a good experience, I just have one issue. As I was leaving your dealership sercice aera around like 930ish (02/7). I got to your stop sign and felt something was weird with my gas pedal, I take a right turn and notice something very off, I pressed my break to check it out but then my truck started to accelerate, I was very panicked in that split second. Not sure what to do. I let go of the break and my truck stopped accelerating, and I was able to stop my truck around the corner of your building. I put my truck into park and got out and saw my floor board was covering my accelator, but not my break. So when I was trying to stop the floor board was pressing against the gas. I fixed it and left, but thinking about how bad that could have been I really should have gone back in person to notify what just happen. I think I was in shock and just left, happy nothing happened. Im pretty sure if you check your security cameras you can see this happen since it was right in front of the building. No harm was done luckily this time but this could have been a very dangerous situation if anything went wrong.
The services was excellent thank you guys.
Erik did Excellent customer service!
I drive from Westchester to Glendale sometimes takes me an hour each way but it’s worth it.
Thank you
Helen was excellent! Was respectful, knowledgeable, and thorough.
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