I felt comfortable when I asked questions. He knows what he’s doing and very professional.
Traveling 2 hrs to get my Lexus serviced so received prompt and friendly service. Thank you.
Justin was great! I will ask for him in the future!
Awesome job Sergio . Very much appreciated .
Dropped the vehicle off at 9:30, and we were not notified by 12:30 that the vehicle had even been started. We were later told the delay was due to waiting for an oil filter. The visit ultimately took over five hours for an oil change and tire rotation, and the warranty inspection we specifically requested was not completed.
I was disappointed in the first moments of my appointment when I was literally not acknowledged and left waiting for 20 minutes before my car was even scanned. People who pulled into the lane next to me AFTER I did were taken care of BEFORE me. I expect more from Lexus.
Im still waiting on a previous issue that I made Daniel aware of. He didn't even mention or give an update on how they are going to address the damage made on my car on December 26th, 2025. Again my car scratched on the front driver side and they used a touch up paint to cover it up. Daniel send a request so the service manager can look into it. I'm not going to let this go because my car was damaged while in the dealer possession. I will be contacting the cooperate office if someone does take accountability.
Always prompt service with Omar great service department
Very professional and reliable!
Thank you Tino...great service always.
Jessie Colon is a great Service consultant, He’s friendly,he knows his product .He is my go to guy on my Lexus and i have and will refer him to anybody i know who owns a Lexus
Faustino provided great customer service and was very helpful. He had me back on the road in no time, they did a great job with my vehicle.
The personnel are great to work with and the work is done timely with care. Thank you for your service
The porters were unprofessional.
Speeding in my car, slamming my doors
My car was wet from car wash, it was not dried off.
Robert went above & beyond & dried off my car .
Autum was very informative about the situation of my vehicle. This made me able to prioritize the needs of my car, so I can remain safe on the road protecting myself and the other drivers.
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