Very happy with the service.
Joel is excellent & a great asset to your Lexus team. We always request for him.
Attendant was very nice courtiers
Mr Melendez was very professional and helpful and explained everything in detail thank you
Everything was perfect as usual
In the past when getting a loaner, I’ve always had my insurance company email a Verification of Insurance and it’s been accepted by the cashier. However, after the cashier received it this time, she said that although the Verification of Insurance had everything she needed, she wanted to see an insurance card and insisted that I provide one even though it contains less information than the Verification of Insurance. Since I don’t carry a card, the transaction was delayed an additional 5 minutes while I looked up the card online, provided a screenshot, and emailed it before she proceeded. It seemed like an unnecessary delay based upon her personal preference and not out of necessity.
Jose handled the service experience with professionalism and thoroughness. I was very satisfied.
Roberto has helped me every time I’ve gone into the dealership! He is amazing, and makes you feel like he really cares about you, and your car. Lexus is lucky to have him!
Everyone who assisted me was kind, respectful and friendly.
As always, pleased with my service with Christian Santos.
Excellent customer service from Tony. He is honest, knowledgeable and very helpful.
Thank you for your help and a very kindly service.
Elijah was excellent and professional.. Great customer service !!!
I've been a Lexus owner for 20 years. Alfred Nungaray is by far the best service advisor I've come across. Very professional, thoughtful, and organized.
Joel did a good job communicating with daily updates.
Jennifer goes above and beyond and is very knowledgeable, helpful and kind. Jennifer is truly customer oriented.
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