Service Center

Real Reviews From Verified Customers

Janet B.
5 out of 5
2/13/2026
Excellent service.
Denise R.
4 out of 5
2/13/2026
Tony Hang is a consummate professional whose energy and passion for his work clearly reflect how deeply he cares about his customers and the value he places on serving them well.
William Y.
4 out of 5
2/13/2026
Helen Kassel can walk on water... do anything you can to keep her !!!!!
David M.
2 out of 5
2/13/2026
I was lied to thru out my service experience at JM Lexus. I would never recommend you to anyone. I am surprise that your people do not care how a customer feels when they leave your dealership.
Carol O.
5 out of 5
2/13/2026
Great staff.
Sarah L.
5 out of 5
2/13/2026
Anthony is great as always, five stars
Patrice I.
4 out of 5
2/13/2026
I always have such a positive experience when I bring my car to Crown Lexus. There are closer Lexus dealerships I could go to as I am coming from Menifee. I have been coming to Crown Lexus for over 16 years.Keep up the good work!
Ruby R.
4 out of 5
2/13/2026
Kristina Duvall’s service is world class. She ensured that my service was smooth and that she kept communication throughout. I was able to go to work and didn’t worry about a thing. I was set up with a loaner car and then I forgot my purse in the loaner car. When I communicated this to her, the quick action and care for my personal items, allowed me to sleep well that night. Thank you to all the Lexus team. Kristina is a rockstar!!
Cary P.
5 out of 5
2/13/2026
The best teams!!!! Thankyou Javier and Gus.
Gerardo R.
5 out of 5
2/13/2026
EXCELLENT CUSTOMER SERVICE
Charles C.
5 out of 5
2/13/2026
Tony is always courteous and professional.
Jodi K.
4 out of 5
2/13/2026
Jennifer is great
Deb R.
5 out of 5
2/13/2026
I was treated like I was family!
Joseph S.
4 out of 5
2/13/2026
The team got me in and out in under a day when I had an emergency situation. My alternator broke in death valley on Friday, and they had me on the road by Saturday afternoon. Was very grateful and impressed
Karen C.
5 out of 5
2/13/2026
Jeff was most informative tech I have ever worked with…a true asset to your organization !
Ferrero L.
5 out of 5
2/13/2026
Mj is a pleasure to help with service.
Steven E.
4 out of 5
2/13/2026
Excellent service managed by Advisor Justin. Service Techs also identified several important items that needed to be addressed. Very pleased when they raised issues and the work that they did.
Paty L.
5 out of 5
2/13/2026
Ernesto wasa great help,knowledgeable,answered all my questions, in a few words the service was excellent!! Thank you so much! Sincerely, Paty L
Blanca G.
5 out of 5
2/13/2026
Alex was very helpful
Zipporah K.
5 out of 5
2/13/2026
Very professional, courteous. Explained in detail the service work done on my vehicle.

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