Always nice to see Gerardo.
I am very satisfied with Lexus customer service. Mr. Christian Santos went beyond my expectations to make sure I was happy with the service.
Once again, Thank You Christian !!!
Alejo is always great to work with. Service was also great. Thank you.
He was amazing! Thank you Sebastian
I will always go to Lexus because their Service Department is the best! I wouldn’t consider purchasing any other make of vehicle.
I had a great experience working with my service representative at the Lexus dealership. From the moment I arrived, they were professional, knowledgeable, and attentive to my concerns. They took the time to clearly explain the service process, provided accurate timelines, and kept me updated throughout the visit.
Sean was very helpful and kept me updated during the service.
Arturo has been amazingly wonderful from the day I started coming there nearly 4 years ago. He and Marcos the service mechanic are a phenomenal team. They fully represent the Lexus brand wonderfully and always do quality work, address any concerns I have, and have proven to be consistently reliable for years. I value them as well as the rest of the Lexus family highly and have spurred many of my personal friends to purchase Lexus vehicles and suvs. Thank you for having Arturo and Marcos there. I feel very secure with them working on my vehicle. And thank you for a wonderful overall staff! Lastly, the new video service you offer is impeccable. It gives me so much more confidence knowing what has been done and what needs to be done and it builds a trusting relationship between the customer and lexus. Who's ever idea that was, job well done!
She got the best customer service ever
Totally satisfied with routine service
and the personnel
Very happy with the service
The overall service at JM Lexus is outstanding. The culture is top notch and your competitors can learn a few things from JML.
Just 10’s across the board. Leo Cisneros is incredible and so is the entire service team
It was a job well done..And Luis was superb
Yes everything is fine and I will.
Thank you.
Things were changed in the car so I can’t make phone calls or receive calls. I was not happy with the service overall.
They didn’t wash my car but whatever
Sebastian went above and beyond to help me! Will def come back to this location
Thank you, the problem is solved.
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