Great customer service. Very happy with yesterday’s visit.
The staff at Crown Lexus go above and beyond to be accommodating. We were stuck there with foul weather while our car was being serviced. They made sure my 2 little kids had snacks, chargers for their tablets and let them play/pretend as salespeople. They got me a coffee from the back staff area when the customer coffee machine was out of order. Servicing a Lexus is pricey but they make you feel comfortable while you wait.
Thank you for your excellent service
It was a holiday and the weather was bad but the time spent getting my vehicle serviced was a complete surprise. I was there between 3 and 4 hours. I hope going forward, the time is the same or less getting my vehicle serviced. The service advisor, Jake, was courteous and professional
and met my service needs.
Gerardo was good at communicating what was going on with my car and pickup was fast and easy.
The tires appeared with no rotation, and the lender car was very dirty, trash dog hair mud food
Robert Melendez was welcoming and great to work with. The early morning apportionment felt easy, especially since he took time arrange my uber ride home during the service. This was my first time getting my car serviced at crown Lexus and plan to continue services there. The inspection was thorough and i appreciated the ease of everything.
Excellent customer service and great service waiting area
He was helpful and friendly.. Worked with Billy before and had no problems or complaints.
Jennifer is an excellent representative. She reminded me that I need to have my oil changed which I appreciate. Thank you Jennifer!
Amazing guy! Very personable and professional. Even though today was a short interaction with Robert, he made sure I was well taken care of. I will be looking foward to reaching out to Robert for future services with my Lexus vehicle!
Elijah provided excellent service as my time was valued.
Alejo is the best !!!!!! Keyes is very lucky to have someone like him. Great service all the time. Thank you Alejo.
I dont have problems everytime i request schedule for my car maintenance. Staff are so professional and courteous. I always go to Javier. He is good as a service consultant. He explained well status of my car and answered my questions. He’s honest.
the service I receive at Lexus of Las Vegas has always been good.
Thank you Tony for your professionalism!!
I had had some strokes and need to sell the car.
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