Service Center

Real Reviews From Verified Customers

Brandon H.
5 out of 5
3/5/2026
Sam is AMAZING! The BEST!
Robert S.
4 out of 5
3/5/2026
Always satisfied with Metro!
Elizabeth M.
5 out of 5
3/5/2026
John is always professional, helpful and nice.
Stanley G.
5 out of 5
3/5/2026
Joe was GREAT
Mark K.
5 out of 5
3/5/2026
Brandon Chandler was very helpful & efficient!
Kym M.
5 out of 5
3/5/2026
I continue to have a positive experience at JM Lexus. The call center, my service writer Maico Williams, a loaner experience, have all been excellent. I continue to recommend JM Lexus to friends and family. Thank you for the terrific customer service.
Christine M.
5 out of 5
3/4/2026
I brought my car in under unusual circumstances and Tony was incredibly gracious and understanding.
Rachel R.
5 out of 5
3/4/2026
Excellent customer service
Flo M.
5 out of 5
3/4/2026
Jeff is a wonderful Service ambassador for your dealership. I trust him 100%. He is the only person I care to deal with. He is friendly and very knowledgeable.
Gregory H.
5 out of 5
3/4/2026
Audi kept me well informed. The car is running great!
Bonita D.
2 out of 5
3/4/2026
The service department was so backed up that what should have taken a couple of hours took six hours.
Celina L.
5 out of 5
3/4/2026
Very professional.
Elliot R.
1 out of 5
3/4/2026
The car was not washed. There was the same birdshit on my hood. No likely Lexus
Vishal G.
5 out of 5
3/4/2026
Thank you Helen for helping me get my car done sooner. Also Thank you for your help transparency you are amazing.
Daniel T.
3 out of 5
3/4/2026
Justin was great. The overall experience was great. My small critique would be that I did not get a car wash.
Nancy D.
5 out of 5
3/4/2026
Problem handled quickly..
Alicia F.
5 out of 5
3/4/2026
Everything was great I appreciate George Gonzales he helped make the process easy with no hassle.
Nashwan T.
5 out of 5
3/4/2026
Very good service,thanks ????
Bernard O.
4 out of 5
3/4/2026
I used ro work for BMW for 15+ years, I was working every day with service advisors. I can say that mr. Javier, my service advisor knows very well how to treat customers properly. Hands down. All service was top notch, and I’m very happy of the service at your facility. Thank you. I’m not planning to sell my car, that’s the reason I opted out of appraisal.
Lusine G.
5 out of 5
3/4/2026
Great service! Thank you very much

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials