Kay is awesome she goes out and beyond. I love having her as my consultant.
This visit was the first time I saw Helen Kassel in three years. Just like before, she is very professional, courteous, and thoughtful. She did her best to find coupons to reduce my overall expenditure for a very expensive service visit.
Ali was very helpful and I was happy with my experience.
Arturo Gonzalez is very professional and his customer service is amazing!!!
He’s the best customer service person I’ve worked with in the department and I’ve been going there for 5+ years.
Robert was very helpful and professional and explained a multicar inspection was apart of service I would receive, though only car in for a recall. Very professional.
Customer service is outstanding. Everyone is very knowledgeable and kind. They are always ready to assist with a smile.Thank you.
Staff were kind and efficient. I appreciated the communication.
Very professional service, wouldn't go anywhere else.
Gerardo was courteous and explained that Lexus of Omaha replaced the battery in our 2009 RX350 at no charge because it did not pass all of the tests that the battery was subjected to. We appreciate the fact that the dealer did not argue about replacement because the battery was only 4-5 months old when it failed to start the car.
The $69 dollar wash was not worth it. Windows were smudged tailgate still had dirt, so did both running boards and middle section between the two front seats had crumbs and coffee. It was there from 9am on and I know it was at the end of the day, but I expected more. Everything else was great as usual.
Sean is great. He always goes above and beyond.
Prompt …. Courteous ….. Clearly explained the work that was done
Great service from Xavier
Excellent service! Omar is great and explains everything very well. He is easy to work with!
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