This was my second visit to JM Lexus since we bought the car last year. I requested Joe for a reason: I knew he would give sound advice and provide excellent customer service. My expectations were right on the mark. Thanks, Joe!
Excellent service as always.
I will be trading this vehicle soon, just waiting for the new ES 350h to arrive. My salesman Robert St Aubin is aware and will contact me as soon as they arrive.
Joe continues to exceed my expectations with every visit. He is always pleasant, patient, welcoming, keeps me informed timely on my vehicle progress and takes the time to explain the diagnosis and corrective measures needed.
He is by far the best Service Advisor at your location. He possesses great customer centric skills and I’m completely satisfied each time I take my car in for a service or any issue whatsoever.
He is the reason I continue coming to JM Lexus for all my vehicle needs.
Joes and the service team always provide an excellent experience!
Mark was very informative and kind. It was a pleasure to work with him
JC waa fantastic again! Great chats as always!
Today was the first time that I used Leo as a service advisor. He was very helpful and he kept me posted on the progress of my vehicle while in service. JM Lexus has always had the best service department in South Florida which is one of the reasons I that I have continued to lease cars from there for decades. I highly recommend JM Lexus.
Great guy, give him a promotion and a raise! Will be back to see Diego for my next service. Thanks
Tony was super helpful and communicated frequently to keep me updated on my vehicle
Vincent was an excellent rep for Lexus Las Vegas. He is a shining star and he always provides us with excellent customer service.
Thank you for the UBER to get home and back to the service department to pick up my car.
The Best place EVER for anything needed. No other place would ever be better!
Excellent service, I am very happy with my new car thank you Megan.!
Ii. Had oil change and air cabin filter change only and price are very high for service of this vehicle and i been in auto business all my life i dont think iill be buying another lexus
Jerry is always upfront and honest. Good experience at Crown.
Autumn was very kind when handling my loaner car. She is upbeat & friendly which makes for a great experience. Thank you for treating me with kindness. The entire Lexus service department is top notch.
Then you Brandon. You took the time to explain everything to us and that definitely helped.
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