Billy was great as always.
Very good service and they accommodated my request. I appreciate the help.
Tony is a great representative to work with. He is patient and thorough.
Great service provided by Christian Santos
Brandon was very prompt and courteous to give me the best service !
He is very good !
At this time we don't want to buy/trade in our Lexus but we are interested in knowing it's current value
Kristina Duvall was professional, courteous and kept us informed about our service.
Completely Satisfied with the assistance of Brandon.
Knowledge, pleasant to deal with.
Excellent
Christian Santos is the very best! New hires should train under him. Always approachable, friendly and great attitude!
Love working with Faustino. He treats me like family.
I had an outstanding experience working with Chris Santos at Crown Lexus. From the moment I arrived, Chris went above and beyond to make sure I felt taken care of and completely informed throughout the entire service process. His professionalism, knowledge, and attention to detail truly set him apart.
Chris took the time to clearly explain what my vehicle needed without any pressure, and I really appreciated his honesty and transparency. He kept me updated every step of the way, which gave me total confidence that my Lexus was in great hands. It’s rare to find someone who genuinely cares about both the customer and the quality of service they provide, but Chris absolutely delivers on both.
The entire experience was smooth, efficient, and stress-free thanks to him. If you’re looking for a service advisor who is trustworthy, knowledgeable, and truly dedicated to excellent customer care, I highly recommend asking for Chris Santos. Crown Lexus is lucky to have him!
Was very satisfied with the service.
Chris Santos was excellent good service.
My service representative is the most professional sweetest guy in the world. His name is Henry Montoya. Y’all need to give him recognition by him lunch or something because he is absolutely the best I came in there today at my lowest just wanted to cry because I lost both keys to my car within a month. When I called him in a panic, he just told me what to do to get the car there gave me a telephone number to call the tow truck and tell me the tow truck driver would get me there as well. He took care of everything for me.
First time I tried the Sahara facility. You guys Rock. Excellent service department. I will be back!!!
My thanks to everyone involved in solving the problem. Eirik went over everything they checked and we are very satisfied and hopeful never to deal with electrical problems of that nature.
Very good service from Bill Horvat.
Yes, I'm very satisfied with experience and customer service from Brandon Hanson. I appreciated
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