I was once head of the Customer Service Department at BellSouth Mobility, and I can say with confidence that Omar is worth his weight in gold. He consistently goes above and beyond to ensure complete customer satisfaction.He’s an asset to JM Lexus
Customer service in service center was great.
Arturo is the very best at what he does, we will continue to return as long as he's there.
Thorough, answered questions, explained what was done to the car. Kind and courteous!! Will ask for Jesse next appointment
Maico was very helpful. We spent way more than anticipated for a car with only 27,000 miles, but it is what is.
Thank you!
John Nahar impressed me as a consultant.
Everyone involved with the service of my vehicle did a great job. The service advisor was great to work with. The mechanic doing the service did a great job of communicating the condition of the car with video. And whoever washed and vacuumed my car did a great job as well. Thanks all!
Adi is great to work with. He knows I’m disappointed with my TX350 purchase but he’s always trying to help make things better. I do appreciate working with him.
Excellent service, great communication and timely completion!
Great service by all at this dealership. I'm happy!
Excellent service experiance
Xavier handled our business and l appreciated the discount for the repair.
I am leaning towards JM Lexus on our next car purchase. But we’ll have to see how things are going in the near future.
Thank you, guys
No comments but it was excellent service. Thank you.
Good service and agent Wendy
Jeff Miller’s professionalism and dedication to service made the check-in process smooth and efficient.
She was great and got me out of the dealership quickly
It took 2 hours to do the 10k mile service. I was told 60-90 min, and it was 2 hours. After 1 hour, I received a text saying that it was complete and paperwork was finalized, but it wasn't until a whole hour later that I was actually called to get my vehicle. My car wasn't even fully washed, the windows were visibly dirty. It was ridiculous.
Joe has been always very professional and courteous and described everything to me in detail regarding my cards needs ..always a satisfied customer
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