Five Star Service Thank You
John was very professional and a pleasure to deal with.
Jeff Miller is wonderful. Thank you very much Cleveland Lexus for having such a great guy working for you. Also, every time I do a survey like this and hit the submit button it goes blank so you might want to check that part of it out. But Jeff Miller is wonderful. A lot better than this survey. Thank you!
Juan was great! Always a pleasurable experience at JM Lexus! The lounge is great! Thank you for the coffee and muffin! Always a clean environment! All employees are working hard and are attentive and caring! 5 star experience!
It was a great experience
Sean is a very professional person, he is kind and always has a smile for the clients
Kristina was absolutely wonderful. I guess this is what it feels like to receive proper customer service. I’ve been a Tahoe owner for decades and this level of customer service was something I am not used to! Super kind and attentive. Very cool, Kristina and Lexus, thank you!
Thank you Justin Baker is the best so kind, helpful and respectful
Jerry always takes great care of me. Thank you so much Jerry, I appreciate you.
Mark Gray was an awesome and amazing service provider! The only aspect that I am unhappy with was getting my car back with writing on the window. I do understand that I opted out of the car wash but I would prefer if someone would’ve removed that before receiving my car.
Very satisfying visit. Helen made all the difference. She was professional while being so warm and personable. I would characterize her service as efficiency with a personal touch. The girl at the valet service was also very nice and provided smiling service. If I had to spend a couple of hours waiting, a place where the employees were pleasant and smiling is where I’d want to do so. Thankfully, Helen and everyone were so on the ball that I ended up not waiting very long. Thank you Helen and crew at Crown Lexus!
As always I wast pleasantly surprised by the care we received. It was efficient and professional.
Chris always goes above and beyond
Maria was very helpful from the start. She was respectful and professional. She asked me if I had any other concerns or any issues. She walked out and met me at my car when I drove up and immediately helped me out. Because of the way she treated me as a customer, you will be receiving my business in the near future. Maria should be commended for her attention to duty and uou should be glad to have such an exemplary employee. Please feel free to contact me if you have any further questions. Thanks, Frank G
Jorge Navarro, as well as the whole service staff, had been terrific!!
Tino was very helpful and my automobile maintenance
Thanks to Adam and the team for helping to service my NX 200T!
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