Jerry is a perfect gentleman
Lexus staff are always so friendly and helpful!
Christian is an asset to this dealership. Always great when servicing my car with him.
Christian is always friendly, helpful and knowledgeable. He has been my service advisor for many years.
Jerry was wonderful! He was very friendly, kept me informed, and handled everything expeditiously.
Vince has always been professional and friendly and easy to deal with.
Excellent service from Vince and the Detail Department!
Thank you Lexus for the LOANER car which was promptly waiting for me at 7 am!
Easy transaction. Was in and out both at drop off and pick up. Jerry made everything quick and easy.
The wait time was too long .if could be shortened 2 hour would be perfect.
Rene Polanco provided excellent customer service; he was professional throughout our interaction. However, I am disappointed with the service and parts operations at Fox Lexus.
​When I booked my appointment for a fuel pump recall, I explicitly informed the representative that I was traveling from out of town and specifically asked to confirm parts availability. Despite these precautions, I wasted six hours—four on travel and two waiting at the dealership—only to be told the part was unavailable. This experience was entirely avoidable and points to a significant lack of communication and coordination between your service and parts departments.
I needed help with digital aspects of car
Great service, thank you!
MJ went above and beyond to provide an excellent experience. He really stands out when it comes to his level of service, expertise and professionalism. MJ is 5-stars all the way.
Best customer service from a car dealership! And everyone is very nice.
I found Joe to be professional, friendly, and very knowledgeable. I appreciate his kind and informative manner.
Good customer service. Kept me abreast about my vehicle.
Great service didn't take as long as they told me
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