Wonderful, efficient, attentive, professional, helpful service as always ~
Aaron explained things very well. He went the extra mile to find out the part was under warranty. I appreciate that very much!
Perfect service visit. Done efficiently and easy
Great experience as always! Appreciate the communication.
Poor communication regarding delays, drop off concerns not addressed at pick up, poor quality washing of vehicle----- there should not be streaks on windows, service odometer not reset as it usually is. I would not address these issues with Robert because he was not there when vehicle picked up
Great experience, Nick explained and reviewed service detail thoroughly. In and out in less time than expected too!
Very professional. Made sure me as a customer was completely satisfied with everything. Did constant follow-ups on my vehicle status. She was fantastic
Robert is nice and professional. I like his service.
Hello,
I was from out of town and Justin was an EXCELLENT service advisor.
Thank you!????
I never meet my representative and wait to long for just oil change and I'm coming over more than 15 years and I see service get worse i I hope you care because I love my ????
Brought our vehicle in for a standard of 100,000 mile service. We were provided a very nice loaner car however we had difficulty getting the diagnosis of our vehicle communicated back to us. The service entailed coolant fluids and an oil change. You had the vehicle three days, with multiple calls to see how we handle the loaner car, as we live in Pueblo West we are very grateful to have the car. However, the communication back to your customer certainly didn’t reach the five star rating you’re striving for.
Maria was how customer service should be every where great
Kay was super nice and informative. Wonderful at explaining everything to me. So glad I chose to go to Lexus Of Las Vegas.
Thank you to Craig Kelly and the service team could always do an amazing job! Lexus team always provides the best guest experience!
Friendly, timely, and professional as usual.
Can’t say enough good things about Vince, he always makes sure I am happy with the service provided.
Excellent service, thanks
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