Mark provided exceptional service. He is very knowledgeable and patient to explain and answer all my questions. Even during my loaner car request he was very patient to ensure I was able to get the vehicle that I wanted. Mark followed up the next day to ensure my car is running smoothly. Next time I come back for service, I will be sure to request for Mark again. Thank you!
Jorge went above and beyond to proactively get the parts and service for my vehicle - and I really appreciate it!
Wonderful service!! Completely satisfied!
Peter Armstrong is truly wonderful, amazing & very professional & efficient! 5 STARS to him & this outstanding LEXUS Dealership in Margate, Florida!
He’s always very professional
The Valencia Lexus Service Department is fantastic. Very competent, and s pleasure to work with. Thomas Vensko is the class of the Service Advisors.
See you guys next time in 6,000 miles.
Thank you all.
Patrick E
Adrian was lovely to work with. Very friendly. Car was ready earlier than expected. A very positive experience.
Great! Service and attention were great!
Always professional and to the point
Great service over all. Thomas Tran was great and very helpful.
Typical excellent service from the moment I arrived to the moment I left.
Brandon was excellent. He was extremely thorough and maintained consistent communication throughout. I look forward to working with him again
Maria was very attentive and treated me well. The process went smoothly and my loaner vehicle was ready for me right away. Overall, I had a great experience with the service and with the entire team.
I just checked my oil level and it appears that the technician overfilled the engine oil by over a quart
Friendly, professional, efficient and well done. I've owned a number of Lexus cars and SUVs and found all of the dealerships I've dealt with to be consistently high quality and professional... Lexus of Las Vegas is certainly no exception! Great job!
They forgot to reset my maintenance notice for oil change and filter now I have to drive from Miami back to Margate to correct this problem
Eli was a wonderful service attendant. He provided expert service and extra care with my car. I really appreciated it and helped me out with a loaner vehicle and assured that all the documentation was proper excellent job!
Mark was very polite, accommodating, and delivered overall terrific customer service.
Just a heads up that I never seem to get contacted by corporate Lexus for the follow up survey.
I've had great experiences with the last three service reps that I was randomly assigned to.
Thanks,
Art Lua
Great service, helpful people, and car was clean afterwards.
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