I trust Joey he’s the best service advisor that works for you
And the mechanics are very knowledgeable and I trust them too
Always excellent customer service
Delilah is very helpful and excellent at customer care
Mark did a great job by walking me through the process and helped me get my car back efficiently!
Great service, very efficient. Very knowledgeable staff. Thanks.
Jay is professional and friendly.
Thank you for providing an efficient service!
We purchased our RX 350 used when it was a year old and had less than 7000 miles. We were unaware it was originally from Canada and there could be potential warranty issues until bringing it to you. I so appreciate the willingness to contact Canada Lexus instead of sending me away! I had a bit of a learning curve with your system, but appreciate the effective communication via text messages. When I returned with loaner to pick up my vehicle when the work was completed, it was quite busy, but everything ran smoothly and I was out very quickly, and surprisingly with an unexpected full tank of gas! We are loving our car and will highly recommend Lexus and your dealership!
One suggestion - when a customer doesn't respond to your texts, maybe call them. I never received the texts and had to call in, myself, at 3pm to ask about the progress.
Justin was very courteous and professional.
Luis was excellent. I would definitely recommend him to everyone.
I appreciate that my car was washed, it really needed it. And I know it was looked at thoroughly. Thank you all for your wonderful service.
Joe always has great customer service and never fails with getting the job done.
Thank you once again to all who had a hand in service provided.
Joseph always offers an excellent level of customer service. I will be sure to ask for him next time I come in!
Thank you again for all the support, Tino. Definitely the main reason why I’ll continue to come to Crown Lexus.
Vincent is always awesome and amazing so professional truly appreciate pleasure to get my vehicle serviced again thank you for being the best
Everything seemed great until i drove a few miles and noticed the air pressure in my tires! I drove back and one of your outside workers checked and the pressure was 40 in al 4 tires. My tire recommendation which
H is posted inside my driver side of door is 33 pounds. This is unacceptable!
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