Anthony is always diligent to review what needs to be done on my car. Follows up with the mechanic to be sure all issues, if any, are addressed.
Very pleased with Anthony’s guidance and customer service!
I hope he gets a big shout out, not from Ms Karen, the lemon law queen, but from his colleagues for all the good he has done to make Keyes Lexus
#1 in customer service!!!!
We were treated professionally and got the job done quickly
Sean, is a great person and knowledgeable professional who has his heart in what he does. I truly appreciate him taking time to explain everything and going into detail where needed to clarify things. His honesty and personable demeanor was very appreciated.
I can’t praise this dealership enough. Adam was the magic man in service who took care of the repairs and assisted me on how that should proceed. A excellent associate. Quite through and professional and concerned about this transaction. I tell everyone I talk to about foe satisfied Ian wit this automobile and with this particular dealership’s, can’t thank you enough.
Peter Armstrong was absolutely excellent, we are so grateful for the job he did for us and how easy he made everything for our family!!
We are so happy to have a Lexus again, with the kind of superior service that exceeds all expectations.
Thank you so much!!
Tino has always been helpful and provided recommendations on how to best keep my vehicles in great condition for many years.
Greatservice. Accomodating!
Highly recommend service at Crown Lexus. Brandon made the experience a pleasure. Quick thorough check in. Had loaner car all set up and waiting. Detailed service and off i went. Kept me up to date on vehicle progress over. Pick up/check out was a breeze. My car was all lined up and ready to go.
Thanks again, Excellent service
Christian Santos provided excellent customer service, he was very helpful, professional, and friendly. The service was fast, and the entire experience was good
Complete satisfied as always. Thank you
Excellent service - thank you!
Everyone was so nice, and helpful, from the time I checked in through the time I picked up my car from the valet. Excellent service.
Great service and customer service. Thank you!
I’m very satisfied for the service of jack
Very satisfied it been of great help thanks
Great SERVICE with a smile.
Thank you very much Jorge
Was very thorough with explaining estimates.
I had my first service experience at Lexus Ontario, and it exceeded my expectations. Brandon was professional, courteous, and genuinely considerate from start to finish. He took the time to clearly explain the service process and expected timeline, making sure I understood everything and felt comfortable with what to expect.
He went above and beyond to ensure my wait was as comfortable as possible, making me feel valued. It's refreshing to receive service that is not only efficient but also thoughtful and personal.
Thank you, Brandon, for making my first service visit such a positive experience. Your professionalism and genuine concern for customer satisfaction truly made a difference.
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