Justin was very respectful of my time and concerns. Efficient and extremely polite. Great experience.
All went smoothly. Thank you,
Ali is personable, knowledgeable and professional. Thank you.
I had an excellent experience at JM Lexus. The service was incredibly fast and efficient, which I really appreciated. They also price matched without any hassle, making the whole process smooth and stress-free. From start to finish, everything was handled professionally, and the staff made sure I felt taken care of. Overall, a great experience—I would definitely recommend them to anyone looking for top-notch service.
Kimberly was very helpful and knowledgeable with my service!!
Very easy system. Brandon was very helpful and kind
Justin was professional and very communicative about the status of our sevice. As always, JM Lexus was a pleasure to deal with! A great overall experience.
Justin Ross was outstanding in all respects!!!
Chauncey is always great! This is either my third or fourth vehicle and he has always been amazing. You guys are lucky to have him.
Car was towed to Lexus Brookpark at 10 am on 4/22 and I had to wait 2.5 hours on 4/23 for it to be completed. Finally completed at 3:45pm.
Just for a new key fob which should not have taken that long. I was given zero updates as the time ticked by while waiting in the guest area.
John is awesome and represents well
The service techs refuse to inflate the tires to manufacturer specs. This has occured every time I have service. Omar does great job, but the techs remain obstinate and ignore my request.
Shedrick was thorough and thoughtful as always. His service is really appreciated in this current climate.
Luis and your entire organization were great thanks. Great service from your organization creates loyal customers.
Daniel is always so friendly and has a way of expressing himself that gives me, the customer, a feeling of confidence and shows me his love of JM Lexus. Thank you, Daniel, for the efficient service and excellent customer service!
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