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Service Center Review Summary
4 out of 5
2/20/2026
The entire team at this dealership is outstanding and Leland kept me up to date throughout my service needs. I will definitely be looking forward to coming back here again.
2 out of 5
2/19/2026
I wasn’t impressed with Noah. He was not welcoming or friendly. His eye contact was poor. Yes he took care of me in a timely manner. I don’t see how a representative can change this experience. Maybe he’s new. Perhaps his day wasn’t going well.
There’s no need to contact me. I would ask for Darcy ( I think that’s her name) next time that’s who helped me on my initial phone contact.
5 out of 5
2/18/2026
Super helpful as everyone is at your dealership. Never met so many genuine folks in one place. Thanks for everything.
5 out of 5
2/18/2026
Thanks to everyone there at the dealership and all are so nice!
5 out of 5
2/17/2026
Helpful, courteous and meet my needs.
5 out of 5
2/17/2026
Your thorough and quick turn around is appreciated!
5 out of 5
2/17/2026
Noah did a great job getting me through the process and explaining what needed to be done. This certainly helped me understand what service needed to be completed.
Great job Noah and thank you.
Doug H
4 out of 5
2/15/2026
Attentive, fast, confident, great experience. I can’t wait to come back for scheduled maintenance.
4 out of 5
2/14/2026
Best customer service we have ever had at your dealership
5 out of 5
2/14/2026
Joe was wonderful. This was my first visit and the service was exceptional. Thank you
5 out of 5
2/14/2026
Katerina was very polite and professional.
5 out of 5
2/13/2026
Joe was amazing and made sure the service experience was flawless!! Best experience yet with the Arrowhead location! Thanks Joe!
5 out of 5
2/12/2026
Thank You
4 out of 5
2/11/2026
My Jags convertible top was not operating and they did a 'reset' which worked and charged me $0.00. Was very happy with the service performed and Joe, my tech, was great. Thxs for the service and would recommend.
5 out of 5
2/10/2026
Everyone there is great!
4 out of 5
2/8/2026
Joe Furlich is a great service adviser with many years of Jaguar/Land Rover service experience! Customer service at this dealership is top notch and having Joe in the service dept is a HUGE plus! Thank you!
5 out of 5
2/7/2026
Erin is always friendly. She kept my wife informed of progress and also checked on occasionally to make sure she didn't need anything.
1 out of 5
2/6/2026
This was the most frustrating engagement I’ve ever had with a JLR dealership. Having owned 5 JLR vehicles over the years, this experience has left me truly questioning my
brand loyalty. This dealership in my
opinion is a poor representative of what the JLR experience should be.
4 out of 5
2/6/2026
Staff members are very well trained and polite. Customer service make you feel comfortable in explaining to you how long the process will take on checking your vehicle in being video inspection. I would recommend this dealership to all my friends.
5 out of 5
2/5/2026
As always, Katerina and your service team were awesome !
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