Arrowhead Land Rover Auto Repair Service

Cody the service person that was responsible for the service on my vehicle was polite,nice and very very professional.

Outstanding customer service

Great dealership, who cares for relationship. Be it sales David Head or servicing Allen or Cody, this is a dealership I trust and I will recommend to all my friends, colleagues and family…

Cody is AMAZING! Anytime I come to Arrowhead I’m treated with respect and kindness. Everyone is patient when answering my questions and explaining issues. Cody always responds quickly. He’s honest and fair. As a woman, I’ve had some bad experiences with servicing my car and I can’t thank you enough for going above and beyond each time I have to come in for service. I used to have my vehicle serviced at another location and I’ll never go back now that I know I’ll receive exceptional service at Arrowhead! And it’s not just Cody, everyone I’ve encountered there has been friendly and knowledgeable! You’re definitely doing something right… thank you, thank you, thank you!

Great service, friendly service techs and managers and they fixed my car quickly ! Thanks

Andy and Darcy did an excellent job. But in the last 4 years I have bought 5 cars from this dealership. Including 3 range rovers. The second to last Range Rover smelled so bad of pot but you sold it to me promising me to get the smell out which you didn’t. So I had to trade it in 6 weeks later for and SVR which some how in 2 years I have lost $80k on it and no one can seem to return a phone to answer why. I had to spend a year selling it privately since you guys wouldn’t return my calls. I also needed info on the car to give private buyer and couldn’t get phone calls returned from Nick almost causing me the loss of the sale. VERY DISAPPOINTED AND WILL NEVER AGAIN BUY FROM HERE AGAIN.

Cody is a very good service writer

Cody is the best

Thank you Noah!!

I brought my car in for service. And when I sat down with Cody, initially there were no mentioning of a car wash, not one time Did he ask me if I wanted a car wash or not? Once I came to pick up my vehicle, I notice the information on my paperwork stating land rover would not be responsible for any chips in the windshield and that the customer agreed to this.. Well, that information was false because I did not agree. I had no knowledge of land rover doing a car wash after servicing my vehicle.. Had I been asked I would have never agreed to a car wash simply because I had just washed the vehicle the day before and I knew it was going to rain on that particular day. I get in my car I drive, and I noticed I have a chip in my windshield, I'm sure wasn't there Prior to me bringing my vehicle in for service So here is the reason why I will never recommend this particular shop simply because Cody never asked me i wanted a car wash or not initially... In my opinion, that is not professionalism...

The level of service and communication was exceptional.

Excellent service Cody has awesome thanks!!

Knowledgeable and professional employees in your service department, kind attentive, and answered all my questions. Very impressed with the quality of service. Thank you.

We were delighted with the friendliness and thoroughness of our service advisor Cody. Our whole experience at this dealership stands in stark contrast with land rover jaguar of Bellevue {WA), our previous service center. No more attitude or snobbiness! Will def be back!

Michael is friendly and knowledgeable he is professional and I truly appreciated his level of communication. I did not have a great experience with my sales person but Michael made up for it by having excellent communication and making sure my service went smoothly.

Friendly, quick, and polite.

Welcome

Amazing staff and service

Very fast

Noah’s service was perfect. He went above and beyond to help.