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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
6/6/2025
Noah is a great advisor. I appreciate his thorough inspection of the problem.
1 out of 5
6/5/2025
Absolutely the worst service I have ever received! Requested manager. Was denied multiple times. Car was there for multiple weeks and was lied to multiple times. Was also told manager Dragan, does not have a manager. He is the top person in charge. He did not follow through as promised. Will never return, and will make sure to NEVER recommend this joke of a place!
5 out of 5
6/5/2025
Noah was extremely easy to work with with and explained and answered my questions and made himself available without question
5 out of 5
6/5/2025
Service was great, Josh went over and beyond to help.10/10 service
4 out of 5
6/5/2025
I took my vehicle to a different dealer for our first time maintenance. That was an awful experience so I decided to take it to where I bought my vehicle. My sales rep connected me with Josh. Josh was excellent and so was the service. Even though it’s farther than my closer dealer, I’ll be taking my vehicle to Land Rover Arrowhead moving forward! First class service!
J
5 out of 5
6/4/2025
Excellent service and excellent outcome. I appreciate being kept updated throughout the whole process thank you very much. Have a wonderful day.
5 out of 5
6/4/2025
Josh did a great job for us today. We appreciate his professionalism. I would recommend him to anyone.
5 out of 5
6/4/2025
Awesome
1 out of 5
6/4/2025
No complementary car was offered and my car was being serviced for two weeks
4 out of 5
6/3/2025
This is already my third trip for service in 7 months. I appreciate that the service department schedules me very quickly and my issue is handled expediently. I would appreciate a loaner when ever it is needed to keep my vehicle as that is what I am accustomed to and I have been without a vehicle for several days. I also would like it noted how dissatisfied I am with the key fobs not automatically unlocking my doors as I approach, regardless of which bag my keys are in or even in my pocket. HUGE INCONVENIENCE.
4 out of 5
6/3/2025
Josh is the best
5 out of 5
6/1/2025
Above & beyond. I truly felt like I belong to the Land Rover Family.
5 out of 5
5/31/2025
She was amazing and friendly so easy to talk to! She helped by leaving a note for Maverick for my husband and I. She was very helpful! Thank you!
4 out of 5
5/31/2025
Leland was very knowledgeable and professional in his discussions of services to be preform. Leland offered various options for payment of services. Leland really made it easy to return for additional assistance in the future
5 out of 5
5/31/2025
Josh was great to work with!
5 out of 5
5/30/2025
Josh was excellent!
5 out of 5
5/30/2025
Kat has been the best person I have dealt with at Arrowhead. My prior experiences were not great but Kat changed my mind. She was great!
1 out of 5
5/30/2025
3% credit card fee charged to do business with your service department is unreasonable. There is a price of doing business and this should be one of those items. I don’t argue with your labor rates, parts markup, and your time allotted to perform the service. Which is more expensive than my home Land Rover dealership in NM. I have multiple Defenders and ranger rovers thru out the country. First service department to charge a credit card convenience fee, nope not returning here!
5 out of 5
5/30/2025
Thank you for the great service!
5 out of 5
5/29/2025
Josh was incredibly helpful start to finish once again. Top notch service well beyond what I’ve experience at other dealerships. It’s this kind of staff that makes us want to be customers for a very long time. Thank you Josh!!
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