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Service Center Review Summary
4 out of 5
6/15/2025
Leland was very helpful, educational, and provided the reassurance I needed.
5 out of 5
6/14/2025
Katerina was great! Excellent communication keeping me informed of the status of the service being done
4 out of 5
6/13/2025
She gets a 10!
5 out of 5
6/13/2025
I love the level of communication demonstrated. I always knew what was happening.
5 out of 5
6/13/2025
Thank you!
4 out of 5
6/12/2025
First ~ a note of gratitude!!
I am fairly new to Arizona ~ and had never had an issue with my Jaguar XE ~ until now ~
My car broke down in Monument Valley ~ and had to be towed ~ its ultimate destination was at your location in Arrowhead, Az.
I was treated with the utmost kindness and professionalism ~ through my entire experience. My service provider was Katerina Ross. She kept me informed every step of the way through my entire repair process!
Texts and phone calls to continually informed me of the status of my repairs. She made a stressful situation ~ easy ~
My gratitude also to all who worked on my car ~ !!
We live in Williams, AZ ~ so you’re not a hop ~ skip ~ and a jump ~ away from us ~ but will bring my car to you for all of my needs moving forward !!
Thank you again ~
Jill L
5 out of 5
6/12/2025
Katerina was excellent!
4 out of 5
6/12/2025
Thank you Noah for your help, care &concern. The car runs great and no vibration or noise.THANKS to those that worked on it
Patrick
5 out of 5
6/12/2025
Leland was my service rep that did an excellent job.
5 out of 5
6/12/2025
I really appreciate that you guys are able to make time to come out to my location
1 out of 5
6/12/2025
I left this morning from you guys I got home opened my hood most of the bolts were all loosen up!!..smh
5 out of 5
6/11/2025
Great service
5 out of 5
6/10/2025
Thank you for being the elite business
4 out of 5
6/10/2025
I don’t often write reviews. But I definitely need to after working with Leland Paxson. His customer service was an 11 out of a 10! From our first interaction, Leland was professional and friendly! He wanted to make sure we were taken care of as customers. Throughout our interaction, he kept us updated throughout the whole process. He genuinely cared about our Defender getting fixed and you could clearly see that through his interactions with us! We have worked with other dealerships in the past and this was the best experience we have ever had! You guys are very lucky to have someone like Leland on your team!
5 out of 5
6/9/2025
I greatly appreciated the constant communication.
2 out of 5
6/8/2025
Kat was awesome! Great customer service.
My Rover was not fixed and no one could figure out the problem of the tire pressure monitoring fault. My light came back on 20 minutes after leaving and I have no answers. I will have to find another rover dealership. Bummer
5 out of 5
6/8/2025
I received tremendous service, Josh went above and beyond to take care of my issues that I brought my Jaguar in for.
4 out of 5
6/7/2025
Josh is great to work with
5 out of 5
6/7/2025
As always, great service and experience!
4 out of 5
6/6/2025
I had a great experience
Brian over at collision was the absolute best! He handled everything for me from start to finish
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