Brady took his time and explained everything to me so I could understand it, he offered me options and hot price quotes for future work (tires, etc). He did an excellent job. He is a keeper!
Brady and all the guys in the service department are very professional and considerate. I won’t take my car anywhere else for service.
Service and staff were excellent!
Love your service department. Thank you...Rick
Colton is is a very talented and experienced service advisor. I trust him with my vehicle every time it’s in for service. I also recommend him to my family members to see Colton when they visit for service at Johnson Ford.
Thank you for a job well done, swift work and very courteous and friendly staff!
Brady was ready for me when I walked in the door. I walked with him to my car and showed him the dent we found the day we took the car home. He said he could talk to the body work guys; which I am sure he did. I got a phone call from him two hours later when the car was done. He explained everything he’d done with the car and had me sign the paperwork I forgot about getting the small dent fixed. He was very polite, efficient and very business-like and was a pleasure to talk with him
It was very well done. He was very thorough.
Timely, professional, very pleasant???? Keep up the good customer service Colton !
Seth was very professional and helpful. I have no complaints, and in the past I have only ever had one issue with service. This time however, after being without my vehicle for 3 days I had to immediately return it for work that had just been completed, leaving me without a vehicle for an additional two days. The issues WERE resolved quickly, and at no cost to me, however it is frustrating to have to deal with additional issues after spending $4000 on service just days earlier. Again, Seth was awesome to work with, and was there to walk me through things every step of the way.
I have never been disappointed with the quality and service Johnson Motors provides. **** was very professional and helpful.
Some confusion around parts availability, but was kept informed through the process.
Nathan was very nice helpful and thorough too
I will ask to have Brady when I schedule service again.
Good communications, personable but professional.
Very timely and courteous during the process. I was pleased they could remedy my situation in a short amount of time
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