Everyone from the person that answers the phone to the people in the service department were friendly and welcoming.
You guys always do a great job with my vehicles. I appreciate it. Thanks a lot.
Took a little longer than expected for an oil change.
Perfect job well done everything explained
Office staff also very helpful ?
I love coming to Johnson motors. The guys are always so helpful and nice! Everything is always done fast and I never have any problems!
There was very poor communication. I am an understanding person realizing emergencies come up and am very flexible if I am informed. With a 8:15am appointment it took until my second call to the service center at 1:45 for me to get any answers as to if my vehicle was even inside being looked at. There was no confirmation text sent that I had received any communication later that afternoon from them (I had not). Every time the ladies inside took my calls they were courteous and provided prompt service. I have to apologize to the other Eric as I unfortunately snapped at him believing there was only one Eric in service not two. Overall the lack of communication as to the proceedings of the service (mind you, just an inspection and quotes, no actual work) was poor today.
Great explanation on future services I need!
They were very nice all around i had appointment at 9am and i was in the area earlier and i called and they got me in by 820 so that was nice of them.
Eric did a great job communicating and taking care of the customer.
Every thing went smoothly and on time for my service appointment with Erik Huseby as service advisor.
Thank you Erik & thank you Johnson Motors. Keep up the good work!
He was very good and very polite Jim Simon
Very helpful efficient service. Great experience
Eric did a good review and completed my trans action timely
Brittane was very helpful and provided vehicle information for future service needs.
Ryan was very easy to work with
Gage did great. Got me in in record time. Professional attitude. Huge thank you
Always pleased with the great service level Eric provides...I needed this particular service repair completed by 1PM and Eric ensured it done and actually had it early. He's the Best, Gary S
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