Was told my brakes were shot and needed new ones. Was told the pads were at less than 1mm. In April the pads were between 6-8mm. Scott could not explain why they went do so fast. When I asked why the Info Page on the truck said the brake pads were between 78-83 percent, Scott said the sensors are never accurate. Took my truck to another service center and they said the brakes were still good and do not to be replaced. Very disappointed with Johnson Motors and will not be going back!
Nathan is always a joy. He is very hands on and knowledgeable every time I come in for an oil change! Thank you for training him as well. It really makes him enjoy his job as well!
When I said it was probably a fuse that caused my trailer light outage, was it necessary to do a complete diagnostics and charge me $174 with tax. How much does a fuse cost? That was exactly the issue!!!!!!! Jeff at
Checking in was very long wait in line
It took long to get it back, I understand the parts were a hold up. The truck is so far so good. Thanks!!
I wanted to check the possibility of trading in my 2019 Terrain but was told that unless I was ready to trade in today, sales had been instructed by mgmt not to give any idea of what sort of deal would be possible. I wasn't ready to move today, so I was disappointed in the response. I had planned to trade sometime in the next few months, and Johnson was going to get the first shot but apparently that's not going to work for you. And the fact that your inventory is a bit slim, I would have thought having a solid sales prospect might make some sort of conversation would be warrented.
Always feel comfortable and in good hands at Johnson Motors!
Colton got the truck in quick and found the problem.
Nathan was very kind and respectful. Definitely recommend him.
All the guys in the Service area are great! Now… get my F450 built!
Great job as always Scott!
Couldn't have had a better experience
He was courteous and fast
Erik provided exceptional customer service and answered all of my questions I had about my new Sierra. I am happy I came there for service and will do so again.
Bruce S
Scott is always very helpful and easy to work with!
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