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Service Center Review Summary
2 out of 5
12/22/2021
Everyone there was exceptionally polite. No problems there. When texted that my vehicle was ready, I paid for the service, however, it was another 20 minutes before picking up my car. Also, was told my battery needed replacing. Had it tested afterwards in Marshall and was told my battery was fine. The person who tested it here said he wasn't saying it couldn't have tested bad earlier, but if it is not giving me any problems, then keep driving it until it does.
1 out of 5
12/22/2021
You should without additional charge, check the tires for balance when rotating the tires.
4 out of 5
12/22/2021
Very polite an got right on my car. The wash job was not good my windows were streaked up an door jams were dirty to but other than that is all good
5 out of 5
12/22/2021
Great service and knowledgeable staff explaining the problem situation
5 out of 5
12/22/2021
Samuel was great handling our service on our seltos
5 out of 5
12/22/2021
He was awesome and very attentive.
5 out of 5
12/22/2021
Exceptional service! Super nice and personable!
5 out of 5
12/22/2021
Thanks!
5 out of 5
12/22/2021
As usual very professional and courteous
5 out of 5
12/22/2021
Really nice pole in service Real respectful
5 out of 5
12/22/2021
As always.. Very satisfied with the service. This is the 2nd KIA Sorrento I bought there. The service has been stellar for me since 2010!! Awesome track record.
1 out of 5
12/22/2021
I brought my vehicle in for a front end alignment,, I also said that I felt the brakes were metal on metal,, and when I got the vehicle back the car was still pulling to the right, the car does not appear to have been worked on nor have the brakes been addressed,, also I noticed a few times the faint smell of gas which I'd like addressed.
Regretfully one other time I bought a vehicle that turned out to need the engine replaced,, ended up replacing the engine but it took 4 months and I'm hoping that these issues can be resolved in a timely manner and that I have a better working relationship with Crowley Kia
5 out of 5
12/22/2021
Great Service!
4 out of 5
12/22/2021
Matt Blatt Service Department is excellent.
It’s one of the main reasons I like KIA Vehicles and recommend their vehicles to family and friends. The KIA Cars I had in the past and my current 2016 Sportage have and continue to serve me well. I believe in Preventive Maintenance and know if you take care of the car the car will take care of you. In other words Don’t wait for something to happen.
Abigail went way beyond the call of service Vacuuming, and cleaning inside of windows (which is hard for me to get at). She is a real asset to your dealership.
5 out of 5
12/22/2021
Brian was extremely friendly, kind & accommodating! Made it a pleasant experience. Extremely satisfied!
5 out of 5
12/22/2021
Great customer service. Extremely polite and patient
1 out of 5
12/22/2021
Never had my car serviced yet still waiting supposedly for a part to come in for a recall on my car don’t know why I’m getting messages that my car was serviced when it was not serviced yet
5 out of 5
12/22/2021
Thank you for your excellent service!
5 out of 5
12/21/2021
Brian was great. Everyone was helpful. A great experience
5 out of 5
12/21/2021
Franklin & Damien are the best.
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