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Service Center Review Summary
5 out of 5
4/13/2022
Karen Castillo was very professional, and helpful with answering all my questions.
5 out of 5
4/13/2022
Quick job
4 out of 5
4/13/2022
James Ozello is outstanding. He follows the rules and guidelines of your company. As well as putting the customers needs 1st. On my way to work car started shutting down. I remembered what James said if the engine light comes on again bring it back. I was a nervous wreck. Car acting up late to work. However James was there soft spoken calm. Let me know the everything was going to be alright. It was 2 hours later i was Escorted to my car with a smile. James Ozello is Kia of Bedford he is the go to guy thank you. He is totally awesome
5 out of 5
4/13/2022
Fast and friendly service advisor.
5 out of 5
4/13/2022
It was a job well done.
5 out of 5
4/13/2022
He was very kind, professional and helpful.
4 out of 5
4/13/2022
Service is great
1 out of 5
4/13/2022
Once I got home my husband wanted to know what they did? I told him what she said but he had more questions so I called to get more info an she was busy they said she'd call me back an here we sit 24hrs later no return phone call
4 out of 5
4/13/2022
Time was taken not only to explain but to answer questions I had about why the check engine light came on.
And the complimentary wash job was better than ever!
4 out of 5
4/13/2022
Amazing job and so kind!
5 out of 5
4/12/2022
Anthony was so great!!! Literally made the experience super pleasant. I will be returning for future service.
5 out of 5
4/12/2022
Yes I was completely satisfied why service today, thanks for getting me a speedy appointment because I really needed a oil change.
4 out of 5
4/12/2022
Very happy with my service today
5 out of 5
4/12/2022
Fast and excellent service.
5 out of 5
4/12/2022
I always feel taken care of there.
The shop is so clean, very impressive.
Prices feel fair.
Thank you
1 out of 5
4/12/2022
I can’t believe the price in getting my oil change and a tire rotation…. 92$
This has caused my family and I to argue and fight since I’ve been home, just because of the amount of money this came to. I was satisfied with your employees, they greated me and treated me so good. I just wish I would’ve asked about the cost before I got this.
I didn’t dispute it while I was there because the service was already done and I just felt uncomfortable bringing it up.
5 out of 5
4/12/2022
Anthony is very helpful.
5 out of 5
4/12/2022
He was awesome and went above and beyond!
4 out of 5
4/12/2022
Yer
4 out of 5
4/12/2022
Karen was great. Please change the chair the customers have to sit on. They are so uncomfortable.
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