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Service Center Review Summary
5 out of 5
4/15/2022
Very good staff
5 out of 5
4/15/2022
New customer , happy with experience, will
Return
5 out of 5
4/15/2022
All good
1 out of 5
4/15/2022
Came in to Kia of Bedford for my rotaters and breaks to be fixed due to the shaking and pulsating when every place my foot on the break. I drove off the lot and got on the freeway as I’m exiting the freeway I break and my car started shaking worse then before after I spent my last to get this fixed now I’m afraid to drive to see my family in Columbus I don’t feel safe in my own car.
4 out of 5
4/15/2022
Adrian was so pleasant and easy to work with. We felt no pressure from him even though we did not choose to do every item that was suggested. I appreciated that. He is upbeat and is a great asset to your team. Certainly we will come back to your service department.
5 out of 5
4/15/2022
Amazing service !!
1 out of 5
4/15/2022
Anthony M. ****. He was rude and unprofessional. He needs to retire.
4 out of 5
4/15/2022
Gene has always been a pleasure to work with. I have never had any problems with Kia
5 out of 5
4/15/2022
Yes
5 out of 5
4/15/2022
Darby kept us apprised of every step
5 out of 5
4/15/2022
I have been using the service team at Covina valley Kia since I bought my first Kia. That was ten years ago. I'm now on my forth Kia. All four were serviced only at Covina valley Kia. Mike Connell Has been my go to service rep.since day one. The service dept.Is top notch. I have never had a bad experience .
4 out of 5
4/15/2022
Hats off to Michael Connelly. He is awwesome.. does his job very well.
4 out of 5
4/15/2022
Mike is great!
5 out of 5
4/15/2022
Thank you Justin! As always amazing service!
1 out of 5
4/15/2022
The car was left my car pretty dirty, tire alignment wasn’t done well since my steering wheel still felt loose after, I wasn’t informed that the oil had changed from 5W 20 to 5W 30 meaning it went from half synthetic to full synthetic and I wasn’t made aware of it so I when I called back that’s when they had told me but no one ever told me that they had changed to four synthetic. I wish I would’ve informed me that now Kia has changed it I imagine it’s because of the recent increase in oil prices, but next time I would like to be informed I’ll probably be going to all-star Kia from now on
5 out of 5
4/15/2022
Gene and the entire team are fantastic!
5 out of 5
4/15/2022
Great service friendly people Michael was very professional!! I would recommend this service department to anyone!! 5stars!!
5 out of 5
4/15/2022
He always goes TRULY above and beyond. I think he is AWESOME!
5 out of 5
4/15/2022
Scott is wonderful and keeps you updated on ur repairs
5 out of 5
4/15/2022
You are welcome
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