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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
5/25/2022
Courtesy and got my car back as soon as possible
4 out of 5
5/25/2022
Michael and all of the Kia team were fabulous as always! Kia has the best customer service I have ever had at any dealership.
4 out of 5
5/25/2022
Your management staff is A+. Mr. Jeff Wright is an awesome salesman. He notified me and got me into one of the hottest cars out on the road today. Y'all will always have my business.
5 out of 5
5/25/2022
Great service
5 out of 5
5/25/2022
Excellent customer service! Friendly and informative during the time my vehicle was being serviced.
5 out of 5
5/25/2022
Garrett was very kind!:)
4 out of 5
5/25/2022
I received courteous, professional service while I waited for a short time in a clean, quiet room. This dealership takes very good care of their customers!
5 out of 5
5/25/2022
Y'all are Awesome!! Appreciate all y'all do?????
5 out of 5
5/25/2022
Rick did a great job in getting my vehicle ready.
5 out of 5
5/24/2022
Thanks
5 out of 5
5/24/2022
Excellent service
5 out of 5
5/24/2022
Very welcoming and helpful!
5 out of 5
5/24/2022
Fantastic service! Anthony was super nice and had me smiling during my entire appointment.
5 out of 5
5/24/2022
Very helpful
4 out of 5
5/24/2022
Great service. Disappointed in the price increase
2 out of 5
5/24/2022
I am waiting to ensure the issue will be solved by the planned repair. There is no need to contact. The service has been completely satisfactory otherwise.
1 out of 5
5/24/2022
Kyle did not provide good customer service. He had an attitude from the moment I walked in. I asked how long it would be for a flat repair and he told me “maybe 2 hours or maybe a few days”. I told him I needed a vehicle if it would be a few days. He said no rental or loaner car and I would have to pay for it all on my own. He did not let me know my car would actually be done in an hour and a half and I paid $50 for a rental for less than 2 hours. He was not helpful. Very short and rude offering no solutions. I will never come to Kia of Bedford again.
5 out of 5
5/24/2022
Excellent service!!!!
5 out of 5
5/24/2022
Excellent service dept! Friendly, helpful and listens to customer. Area is clean and tidy.
5 out of 5
5/24/2022
KIA Abilene service department is the best.
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