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Service Center Review Summary
5 out of 5
7/19/2022
Was awesome, simple process. Exceeded expectations and wait time was minimal. Thank you
1 out of 5
7/19/2022
I had just had this same repair done in December of 2021 or January of 2022. Isn’t there a warranty? I replaced the battery at the same time of the alternator repair. I don’t feel I should have been charged the same as if the previous repair had never been done. We were thinking about purchasing 2 new vehicles here but I am now rethinking about it.
Thank you
5 out of 5
7/18/2022
Franklin was unbelievable. He did everything that he said he would and more. The car was early and the repairs were perfect. I gave him a 10/5
4 out of 5
7/18/2022
I was impressed by the level of Customer service I recieved from Damian as well as the other members of the team. I was having with both my front windows and I walked away with a full explanation of the issue was as well as solutions. Thank you for saving me a trip to Homestead Hyundai!
5 out of 5
7/18/2022
Katie is always so pleasant to deal with.
4 out of 5
7/18/2022
I like the place in the waiting area very confortable.
5 out of 5
7/18/2022
Excellent customer service!
5 out of 5
7/18/2022
Thanks for the great service, the timely updates, and being available for all my questions.
1 out of 5
7/18/2022
I took my car to you to diagnose, you said it was just the door handle. I paid for a new door handle to be installed. Immediately once I got into my car the mirrors were not working right. Had you re diagnose after the button and mirrors stopped all together. Now it’s the master switch, which your guy said can make other things fail if not taken care of…. Like windows and door locks. I feel you did not diagnose it right and now I’m paying way more than I should of. I’m not happy and feel taken advantage of. No I’m sorry from you just supposed unrelated issue that has nothing to do with first issue your guy said. Which is not true if he is telling me things can fail if master switch is not replaced. I don’t have confidence now in your company.
1 out of 5
7/18/2022
My kia is driving worse than it was before they fixed it. I still hear a grinding noise when I turn and it’s poor acceleration. Not only that, but my wheel goes to the right all the time and it’s dangerous. I’m very upset because I paid so much money, but this always happens at Kia so I’m not surprised at all. I was also charged $35 extra for a rental I didn’t get because I had a ride.
4 out of 5
7/18/2022
Good service, every question I asked was answered
5 out of 5
7/18/2022
Excellent
5 out of 5
7/18/2022
Matthew was very informative and kept me informed through my whole service process. He addressed all of my concerns and was determined to find a solution! Overall a great experience and a great representative!
5 out of 5
7/17/2022
Great people to deal with
5 out of 5
7/17/2022
Awesome
5 out of 5
7/17/2022
Thank you so much! I was very satisfied! Great Customer Service!
Than0k you for all you do!
4 out of 5
7/17/2022
He is so professional he explained what needed to b done, why it was recommended. He gave me a time that my car should b done came and checked on me thru the process and escorted me to my car when it was finished
5 out of 5
7/17/2022
????????
2 out of 5
7/17/2022
After picking up my vehicle, I noticed the car had not been washed. Not a big deal, but I was told it had been washed. It makes me wonder if other services were not performed. Otherwise all was fine.
5 out of 5
7/17/2022
Friendly, helpful. My questions were answered AND my car got a much needed bath!
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