Kia My Service

Thanks for great job

I had to lie to get an appointment

No problems

Matt and the other gentleman that was working with him was very friendly. I was very surprised my car was finished so quickly. I thank the mechanic as well as Matt and other person.

none

Job well done

Very efficient, professional and return your car nice and clean

Jonathan was a great service rep. Kept me up to date as to when my vehicle would be ready and went over the recommendations for future service with me. Great appointment!

exelente trato y servicio, gracias

Kinda of expensive !!

Great service provided by Katie !!! Absolutely unforgettable!!! Thanks

Good work

Anthony has always provided a excellent service experience. We do have a negative experience with management. There is never anyone who is at the desk answering the phone. It is frustrating to have to keep leaving messages in all of your departments. Good Kia customer service should include a live person answering customer's calls.

Dominique at MB Kia Egg Harbor was great. Service was fast and easy. I really wanted a car wash but it was down at the time. I love my Kia and will continue being a loyal customer. Michael J

He was really nice to me and he knows how to do the Bissness tanks

Very welcoming staff, John Martinez is great!

People were nice, however, I was scheduled for the initial minor service and told it would take 1.5 hours. I was there for two hours until I walked up to check the status. They realized my vehicle wasn't behind another and never even brought into the shop. They scrambled and said it will take 45 minutes. I asked to speak to a manager and one never came. I had to pay additional for childcare since it was only planned for 2 hours. I received my vehicle during rush hour traffic which I was trying to avoid. That also put me back an additional 45 minutes on the road. I don't understand how I can schedule a service and it take that long. Plus after they found they didn't start the service it was done in less than 45 min. It should have only taken that long to begin with. My first visit to your service department and will look elsewhere. I also have a few KIA owners who use your facility for service which I will share my experience to amd recommend foe them to find another.

Anthony do a great job he’s talk to you and understand the what you need after the car go in the back he’s come out and explain to you what going on with it

Great service. It took a lot longer than I thought but Mr. Mazzocco handled it very well

Torey is such a great worker she had me in and out with no problems