Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
11/4/2022
Good Customer Service
5 out of 5
11/4/2022
Always happy with everything especially jay
5 out of 5
11/4/2022
Thank you Oscar!
5 out of 5
11/4/2022
Great job
2 out of 5
11/4/2022
My transmission never acted up initial the motor was replaced by kia. Now I have a bad transmission and no car car drive. I expected a better experience/customer service from kia. I or anyone in my extended family or friends will never purchase a kia vehicle again.
5 out of 5
11/4/2022
Very pleased, quick,service. Only thing missing is a car wash…..
5 out of 5
11/4/2022
Antony is a true professional with a “friend next door demeanor”, who made the complete service experience easy.
He is a true asset for KOB.
4 out of 5
11/3/2022
I came in after 5 on a Wednesday night. I know everyone was wrapping up to get home for the evening. I didn’t have a scheduled appointment but my car was making noises that were concerning. He took my car and registered me without making me feel like an inconvenience coming in so late. He also called the next day letting me know it was simple and didn’t even charge me because I come to them for regular maintenance. Not having my car was very inconvenient but what he did for me made up for it. He is so friendly and helpful. I will always come back to Kia of Bedford and will recommend!
2 out of 5
11/3/2022
pricing on your website needs to be updated more regularly, so you don't surprise your customers at their appointments. Plus, I expect your service staff to go through the inspection results with customers ,not just giving us the papers and take us to the check out desk right away. Show more respect to your customer, their time and trust in you for bringing their business to you.
2 out of 5
11/3/2022
I was disappointed because my evac warning light went on approximately two weeks ago and when I called to schedule an appointment for repairs the earliest date was today at 8:30am. Your service representative said that I had two option today for repair, reschedule or leave my car for three days. I now live about 30 miles away so I talked to your very considerate service manager and he allowed the repairs. I was charged for repairs that I though were under 60000 mile warranty my car had 11 miles over and only because you could not schedule the repair sooner. I can only give your service manager Mr. **** a five star rating. I will write Kia to see if they can give me a refund because I don’t think that anyone should drive when a warning light appears on your dashboard.
5 out of 5
11/3/2022
Great communication!
5 out of 5
11/3/2022
Vacuuming the car was awesome, nice perk, sets you apart. Thanks.
5 out of 5
11/3/2022
Thank you for your great service and professionalism.
5 out of 5
11/3/2022
Excellent service as always
4 out of 5
11/2/2022
Great team in yr service dept!!
4 out of 5
11/2/2022
Jim looked up the required service for my vehicle and clearly explained what needed to be done.
5 out of 5
11/2/2022
Good experience and the staff was helpful and friendly!
5 out of 5
11/2/2022
Oscar was super helpful with getting my car maintained and kept me updated with its progress. Was also super kind and gave me all the I go I needed for my car and my next service. Thank you!
4 out of 5
11/2/2022
Service very good job washing of my suv spot on car wet tries
5 out of 5
11/2/2022
Excellent service.
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social