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Service Center Review Summary
5 out of 5
8/14/2024
Job well done with the service I was compley satisfied thank you
5 out of 5
8/14/2024
Eric was very professional and very nice.
My car looked great when I got it back.
4 out of 5
8/13/2024
Carl was great and because of him I will start bringing my car back to Kia for services. I started going elsewhere due to my previous service rep.
1 out of 5
8/13/2024
Came in at 3 on a Saturday. Was told I would not be able to get service because my maintenance contract was sold to a company and in order to receive my contractual car care, the new company would have to give permission. SO my visit was a waste of time.
5 out of 5
8/13/2024
Excellent customer service
5 out of 5
8/13/2024
Eric is always amazing! And so is Adam.
5 out of 5
8/13/2024
Very efficient and very courteous!
1 out of 5
8/12/2024
Really poor service from the Representative from there. When asked him a question, he didn’t even try to offer an alternative. Not to mention that he must have a medical condition because he was complaining he can’t get up from the chair. Really unprofessional.
4 out of 5
8/12/2024
Mike Connelly has always taken care of us????
5 out of 5
8/12/2024
Thank you for your time and help.
5 out of 5
8/11/2024
Always very helpful
5 out of 5
8/11/2024
Excellent service. Everybody was friendly and welcoming
5 out of 5
8/11/2024
Carl has great customer service skills!!! And a great attitude towards his clients!!!
4 out of 5
8/9/2024
Matt was vey diligent in working with my awful insurance company, Liberty Mutual. I appreciated the effort.
5 out of 5
8/9/2024
Thank you for the great service!
2 out of 5
8/9/2024
I appreciated all the updates I received for my vehicle but was sadden to have left my car there for over a month with only given a rental for 2 weeks once my car was approved for treatment. Also sadden that I received a notice that my car was ready for pick up and received a message to give the dealer a few more minutes for the wash to be washed. More than hours later once we went to pick it up it wasn't washed so was disappointed we were lied too. Overall thankful the car is fixed
5 out of 5
8/8/2024
George was very helpful and very professional. I appreciate him for making my experience better by addressing any concerns or questions I had. Thank you George and Covina Valley Kia.
1 out of 5
8/8/2024
First off, One of my concerns on my vehicle was not addressed. The technician said he was not able to “duplicate” my concern yet when I got my vehicle back after 4 weeks I checked my concern at it happened again.
Secondly they gave my vehicle back very dirty with a fairly large scratch on the driver door and a stain inside my car on sunroof area.
5 out of 5
8/7/2024
Great customer service!
5 out of 5
8/7/2024
I appreciate that Kia always goes out of their way to make things right!
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