Service Center

Real Reviews From Verified Customers

Karen C.
3 out of 5
4/1/2023
The service man was willing to look at my trailer because I was going on a camping trip and my breaks would not hold. He took time to adjust them so they work better but no time to fix the fan in bathroom or put grease in the center of the wheels. He said to make an appointment to get that done.
Hugh C.
4 out of 5
3/21/2023
She did well and seemed to be holding down the fort at the time. Courtesies, respectful of my time, and completed my checkout very well.
Kevin S.
4 out of 5
3/11/2023
????
Sharon S.
5 out of 5
3/9/2023
Kathryn was great and kept me informed the entire time my RV was in for service. Vehicle looks great.
Curtis E.
5 out of 5
3/9/2023
David was a pleasure to interact with and was very responsive to all communications. I will be doing business with Open Roads RV in the future based on my dealings with David and the rest of the staff!!!!!
Jesse M.
1 out of 5
3/9/2023
Booked appt drove 45 min to be told they couldn’t work on my camper because they couldn’t move it. And didn’t have a place for it. Even after confirming on Friday before appt. Then finally they just gave me my parts And I have a mobile Rv to come install for me under warranty. I will never recommend or be doing any business with open roads RV again.
Ken D.
3 out of 5
2/25/2023
David was great. I was packed for a trip departing the next day and discovered a water leak. David got me in immediately, assessed the problem, gave an accurate estimate and I was on my way shortly thereafter.
Dennis W.
5 out of 5
2/25/2023
Kat was very attentive and conscientious Jason was a man of his word And the repair technician was thorough
David L.
5 out of 5
2/24/2023
Fast turn around and staff was outstanding. Kept me appraised the entire time
Jamie G.
5 out of 5
2/23/2023
Fast, professional service
Neal H.
1 out of 5
2/23/2023
I am very upset. I left there this morning with a message for the general manager Jason to call me. I received no response. My rig has been there for months and I was told it was complete. I got there today in the door has not been touched. I didn’t even go inside. How hard is it?
Pat L.
5 out of 5
2/23/2023
Very helpful
Mark S.
5 out of 5
2/22/2023
She was very nice and helpful.
Dale C.
5 out of 5
2/17/2023
Elizabeth has been very helpful. She worked hard to take care of what we needed. She communicated every week with us on what was going on. Thank you very much!
Sharon F.
5 out of 5
2/14/2023
I appreciate that Elizabeth kept us up to date on the progress of our repair. She was very nice and very professional.
Ernest P.
5 out of 5
2/11/2023
Aaron did a good job and explained the process.
Anthony C.
5 out of 5
2/8/2023
The staff at this store were awesome!!
Jeffrey G.
2 out of 5
1/31/2023
Our brand new unit has been at the lot for repairs more than we've had it at home and able to use it. Numerous issues due to carelessness by the service department, that could have been avoided. While in their posession, they did not winterize the unit. We now have a damaged part. This is only one of many issues with the service department. We would never recommend for anyone to purchase from Open Roads.
Carl R.
4 out of 5
1/30/2023
Elizabeth took care of our issues with our Travel trailer. Open Road RV is a reputable dealership.
Steven H.
4 out of 5
1/27/2023
After the initial contact with Dylan, Angela & Ben made sure I was kept up to date on the progress of my RV. All were very professional & courteous…! If I ever purchase another RV, I will definitely come to Open Roads RV.

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