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Service Center Review Summary
3 out of 5
7/14/2021
If I had it to do all over again. I would never buy from OpenRoadsRV, and I would never recommend to a friend (or enemy). Not a pleasant experience, at all.
4 out of 5
7/14/2021
All went well until I found out that the repair could not be completed by open roads and I had to take it to another RV service center which I had to locate on my own only to find out that service center is less than 5 miles from your location. On the same road.
4 out of 5
7/7/2021
Very informative, about my problem.
1 out of 5
7/6/2021
Shannon Is new to the situation so my frustration should not be reflected on her. It’s been about the way the service has been for 3 1/2 months waiting on my unit to be fixed and now it still has open issues that requires another return to the dealer. I have been introduced to 11 people throughout this process and Sam Rainey has been the only one to date to actually get something done. I hope my experience gets better going forward.
5 out of 5
7/1/2021
Great service
2 out of 5
6/25/2021
Will never use Openroads again
3 out of 5
6/23/2021
Soo very sorry about the fire. Sam told me when I was in the other day. Didn’t get the tires checked because of No air compressor. Hopefully you will get it fixed and let me know when you can put air in my tires on my unit.
Jeff Lear
2 out of 5
6/22/2021
Not one item on our repair list was crorrected
4 out of 5
6/22/2021
Thank you for washing our entire unit. . Dana was very professional and kept me in the loop on status. Angel was very informative and helped me understand how he is going to fix our RV.
5 out of 5
6/19/2021
Our experience with Dana was very professional and dependable. Open Roads needs to clone him as a service manager.
3 out of 5
6/15/2021
Took way too long but Michael did a great job getting us finished up.
4 out of 5
6/11/2021
It was okay I thought everything was covered under the open road warranty but I will take it up with them at a later time thank you so much
5 out of 5
6/3/2021
Great people. Honest and caring
5 out of 5
6/1/2021
Quick service and professional Thanks
5 out of 5
5/30/2021
Everything went good. All associates were very helpful & nice.
5 out of 5
5/27/2021
Dana is always very helpful.
2 out of 5
5/26/2021
It was supposed to take one day and it ended up taking a week.
5 out of 5
5/26/2021
Great service. Dans was very helpful. Bruce J
5 out of 5
5/24/2021
Excellent!
5 out of 5
5/8/2021
Satisfied with the work that you all done and the price to thank you
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