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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
MAGGIE R.
5 out of 5
4/22/2021
Robert Correa is the best service advisor at Esserman. Always professional, resourceful and willing to go the extra mile to solve all issues with my vehicles. He is very knowledgeable and extremely helpful to his customers. Thank you Robert for all your help during this recent visit MAGGIE R
Hans G.
5 out of 5
4/22/2021
Excellent service from Mr. Ulloa.
Gustavo R.
4 out of 5
4/22/2021
Everything was great, thanks to Pedro. The only issue was that I had to go back after I left because somebody forgot to turn off the engine light in the dashboard. Thank you very much for your service.
Maria M.
5 out of 5
4/22/2021
Roberto was great. This was a very efficient & convenient process, I am very satisfied thank you.
Lourdes S.
5 out of 5
4/22/2021
He was very helpful
Raymond C.
4 out of 5
4/22/2021
I only spoke with Daniel the day of my arrival. The rest of my communication was with other staff members. Everyone I spoke to was extremely helpful and polite. Thank you to the entire team at Esserman VW
Yasser C.
5 out of 5
4/22/2021
Very professional and nice person
PAUL M.
5 out of 5
4/22/2021
Super professional !!!
Amy R.
5 out of 5
4/22/2021
Saili, very professional and friendly.
Julian C.
3 out of 5
4/22/2021
Pedro is great. The dealer was going to charge for something that was not properly diagnosed and fixed. I will call Pedro again if I ever need to comeback.
Juliana L.
5 out of 5
4/22/2021
Rene explained the recall on my Car and why it needed service and provided additional updates on my vehicle, appreciated his great customer service.
ELAZE P.
5 out of 5
4/21/2021
Julian was extremely helpful, conand knowledgeable, and pleasant to deal with. Definitely felt like I was in good hands.
Sergio M.
5 out of 5
4/21/2021
Excellent service, accommodations and great experience. Very impressed with the service received. Thanks!
Paul M.
4 out of 5
4/21/2021
All is well but your credibility is at stake when you recommend I replace windshield wipers that are only one month old!! But Rene was great.
Frederick P.
5 out of 5
4/21/2021
Excellent. Best I have seen in a while.
Jessica A.
4 out of 5
4/21/2021
Very satisfied rapid response
Michell C.
5 out of 5
4/21/2021
Robert was so amazing!! Can’t say enough good things.. it’s was easy and quick.. thank you so very much!!
JORGE S.
5 out of 5
4/21/2021
All good thank you Mr Ciro
Adelfa Silva.
5 out of 5
4/21/2021
Excellent services .
ROY V.
5 out of 5
4/21/2021
Saile was excellent.

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