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Real Reviews From Verified Customers

Service Center Review Summary

5 star 908 reviews 57%
4 star 382 reviews 24%
3 star 52 reviews 3%
2 star 149 reviews 9%
1 star 105 reviews 7%
Review Us
Clifford B.
5 out of 5
6/29/2022
Excellent service. Completed on time as promised.
Jonathan S.
5 out of 5
6/25/2022
Excellent, fast service! Thanks!
Joan D.
5 out of 5
6/22/2022
Great office staff!
Kenneth N.
5 out of 5
6/22/2022
Good job
Daniel L.
2 out of 5
6/16/2022
Rude receptionist, did not do I requested
Ann F.
5 out of 5
6/15/2022
Shayna was super friendly and efficient.
Jeanne H.
5 out of 5
6/14/2022
They’re Polite no waiting time thorough with work services ALL with a smile!!!
Mina N.
5 out of 5
6/11/2022
Thank you for accommodating the service to my schedule.
Chad N.
5 out of 5
6/10/2022
Thank you so much exceeded expectations it was a fantastic experience
Denise H.
5 out of 5
6/9/2022
Great customer service!
Pamela S.
1 out of 5
6/8/2022
It took a while to get an appointment. I called several times and there was no answer. After leaving 3 messages someone finally called me back. When I arrived I didn’t have a mask and the 2 women at the desk were very rude about it.
Grace N.
4 out of 5
6/4/2022
Great customer service from the ladies up front. I know and experience staff shortage. Email response when I first contacted Subaru for service wasn’t that great. There’s room for improvement & also a free car wash would be awesome. I had Honda for 11 years and every time I take it for service I get a clean car . Mahalo.
Carena P.
4 out of 5
6/1/2022
Super fast and friendly service! ??
Howard B.
5 out of 5
5/28/2022
Always treated as Ohana
Reeve W.
5 out of 5
5/26/2022
Superb customer service by service rep’, Lem. He’s one of a kind.
Not Provided.
4 out of 5
5/21/2022
I appreciate how Shayna is very personable and upbeat. Even though she might be occupied when you walk through the door she makes you feel welcomed and that she enjoys what she does.
Maileann S.
5 out of 5
5/21/2022
Thank you for taking good care of my Kona Hyundai.
Jerry B.
4 out of 5
5/20/2022
I experienced a friendly atmosphere with the work done on time and very close to the price quoted.
Gerianne F.
5 out of 5
5/20/2022
Thank you so very much for your excellent service. It's always a pleasure bring my car in for serving at Big Island Motors.
Paul S.
5 out of 5
5/19/2022
Awesome service

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